8 FAM 1003.5
Unclaimed Passports and Consular Report of Birth Abroad (CRBAs)
(CT:CITZ-52; 02-19-2021)
(Office of Origin: CA/PPT/S/A)
8 FAM 1003.5-1 Unclaimed Passports
(CT:CITZ-1; 06-27-2018)
a. Passport agencies/center must follow the guidance in section III of the Internal Controls Guide for Employees (passport agencies/centers).
b. Posts must advise the applicant that the passport will be destroyed after 90 days unless the applicant returns to pick it up or provides written authorization for another individual to do so. After 90 days, the issuing post must cancel the passport and return it to the Consular Lost and Stolen Passport staff for destruction.
8 FAM 1003.5-2 Disposition of Unclaimed CRBAs AT POST
(CT:CITZ-52; 02-19-2021)
a. If the CRBA has remained unclaimed at post for 90 days, either because the applicant cannot be located, or because the applicant did not pick up the CRBA following notification, the ACS officer at post should annotate the ACS system to reflect that the issued CRBA was unclaimed.
b. The accountable consular officer (ACO) will destroy the CRBA per 7 FAH-1 H-657.2. Until the Accountable Item (AI) system module provides for electronically recording CRBA destruction, the ACO will annotate the ACS system with the name of ACO and witness completing destruction, reason for spoil, CRBA number, and destruction date.
c. If the parents contact post after the issued CRBA has been destroyed, advise the parent(s) to contact Passport Services to apply for a replacement CRBA.
d. There is no refund for an unclaimed CRBA which has been destroyed.
e. Changes are being made to systems associated with CRBAs and accountable items which will provide a means for posts to both destroy these issued CRBAs and record for both accountable items and citizenship records purposes.