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8 FAM 1206.4

Transmittal of Passport Applications from Passport Agencies/Centers

(CT:CITZ-89;   12-08-2022)
(Office of Origin:  CA/PPT/S/A)

8 FAM 1206.4-1  Introduction

(CT:CITZ-89;   12-08-2022)

a. Passport Services' Office of Records Management, Record Creation and Retention Division (CA/PPT/S/RM/RCR) is responsible for the management, retrieval, and oversight of all information gathered during the passport application process.  This subchapter provides guidance for passport agencies/centers on shipping passport applications to CA/PPT/S/RM/RCR.

b. When shipping passport applications, passport agencies/center should:

(1)  Pack records/cases neatly in boxes.  Please do not under- or over-pack;

(2)  Make sure passport applications have all attachments before shipping.  Otherwise, the documents must be rescanned;

(3)  Remove all documents that should be returned to the applicant.  Retrieving a document from the archives is expensive and time consuming;

(4)  Place the passport applications in opaque plastic bags prior to inserting into the shipping box (see Section 1.1 of the Internal Controls Guide for Employees);

(5)  Please do not send general or informational correspondence.  Passport agencies/centers must handle their own correspondence.  CA/PPT/S/RM/RCR can only provide information as it applies to obtaining consular vital records or archiving; and

(6)  Ship records to the correct facility.  CA/PPT/RM/RCR is distinct from the Washington National Records Center. The Washington National Records Center (WNRC) is part of the National Archives & Records Administration.

c.  Please note all retained passports should be forwarded to the Consular Lost and Stolen Passport Staff (see 8 FAM 105.1-3(C)).

8 FAM 1206.4-2  Issued Applications

(CT:CITZ-89;   12-08-2022)

a. If the passport applications have been issued and have been through the Passport Record Imaging System Management (PRISM) and are ready for archiving:

(1)  Use only archive boxes;

(2)  Label boxes with accession data from PRISM;

(3)  Ensure that the label and box contents match; and

(4)  Ship the archive boxes to:

All Agencies Except for Charleston Passport Center (CPC), National Passport Center (NPC), and Western Passport Center (WPC)

 

U.S. Department of State

Record Creation and Retention Division
CA/PPT/S/RM/RCR

44132 Mercure Circle
PO Box 1213
Sterling, VA 20166-1213

 

CPC, NPC, and WPC

 

WNRC

4205 Suitland Road,
Suitland, MD 20746-8001

b. If the passport applications have been issued but have not yet been through PRISM:

(1)  Use archive or lockbox boxes;

(2)  Label boxes with the passport agency's/center's name;

(3)  Remove extraneous paper (such as duplicate copies, blank pages, form instruction sheets, etc.) and duplicate photographs;

(4)  Neatly fill boxes with applications; and

(5)  Ship the boxes to CA/PPT/S/RM/RCR using the exact address including street address, P.O. box number, and nine-digit zip code:

U.S. Department of State

Record Creation and Retention Division
CA/PPT/S/RM/RCR

44132 Mercure Circle
PO Box 1213
Sterling, VA 20166-1213

8 FAM 1206.4-3  Denied or Withdrawn Applications

(CT:CITZ-89;   12-08-2022)

For denied or withdrawn applications:

(1)  Use archive or lockbox boxes (you may also use FedEx boxes);

(2)  Label with boxes with the passport agency/center name and the word "Denied" or "Withdrawn;"

(3)  Remove extraneous paper, photographs, etc.;

(4)  Neatly fill boxes with applications; and

(5)  Ship the boxes to CA/PPT/S/RM/RCR at the address above.

8 FAM 1206.4-4  Passport Lookout Tracking System (PLOTS) or the Enterprise Case Assessment Service (ECAS)

(CT:CITZ-89;   12-08-2022)

For passport applications related to PLOTS/ECAS:

(1)  Use archive or lockbox boxes;

(2)  Label boxes with the accession data from PLOTS/ECAS.  (This is placeholder data, but can help identify the box before the real accession data gets assigned.);

(3)  Label boxes with the passport agency/center name and the word PLOTS or ECAS; and

(4)  Ship the boxes to CA/PPT/S/RM/RCR at the address above.

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