1 FAM 020 


(CT:ORG-499;   12-10-2018)
(Office of Origin:  S/ES-EX)


1 FAM 021.1  Responsibilities

(CT:ORG-447;   05-25-2018)

a. The Secretary has responsibilities, by virtue of law or Executive order, with respect to such matters as international educational and cultural affairs, information activities, foreign assistance, food for peace, arms control and disarmament, supervision of programs authorized by the Peace Corps Act, social science research, immigration, and refugee assistance.

b. The Secretary has authority and responsibility to the full extent permitted by law for the overall direction, coordination, and supervision of interdepartmental activities of the U.S. Government abroad.  This authority includes continuous supervision and general direction of:

(1)  Peace Corps programs;

(2)  Economic assistance;

(3)  Military assistance;

(4)  Military education and training; and

(5)  Military sales programs as provided in the Foreign Assistance Act of 1961, as amended; Peace Corps Act; and Foreign Military Sales Act.

c.  The authority does not extend to:

(1)  The activities of U.S. military forces operating in the field where such forces are under the command of a U.S. area military commander;

(2)  Such other military activities as the President elects to conduct through military channels; and

(3)  Activities which are internal to the execution and administration of the approved programs of a single department or agency and which are not of such a nature as to affect significantly the overall U.S. program in a country or region abroad.

d. The Secretary has authority and responsibility for the execution of foreign policy and for the direction, coordination, and supervision of interdepartmental activities abroad.  The Secretary of State utilizes, in addition to the normal Department resources, the system of NSC Interdepartmental Groups and the Under Secretaries Committee outlined in 1 FAM 013.1.  Within the purview of these responsibilities, the Secretary delegates executive authority to the committee chairmen.

e. Has substantive and coordinating responsibility for the following Foreign Affairs Manual (FAM) materials:

(1)  1 FAM 011 through 1 FAM 013 inclusive;

(2)  1 FAM 020—The Secretary of State (S);

(3)  2 FAM 010—Areas of Responsibility for the Conduct of Foreign Relations (S);

(4)  2 FAM 200—Privileges and Immunities (S/CPR);

(5)  2 FAM 300—Protocol, Precedence, and Formalities (S/CPR);

(6)  2 FAM 1200 —Action and Clearance Procedures (S).

1 FAM 021.2  Organization

(CT:ORG-231;   09-27-2010)

For an organization chart for the Office of the Secretary of State (S), see 1 FAM Exhibit 021.1.

1 FAM 021.3  Authorities

(CT:ORG-405;   01-27-2017)

a. The Secretary of State’s basic authority derives from those provisions of the U.S. Constitution that vest in the President the power to make treaties and appoint ambassadors, other public ministers, and consuls, by and with the advice and consent of the Senate.  A number of specific responsibilities, authorities, and requirements, too numerous to list, are vested in the Secretary by State Authorization Acts.  Some of these are re-delegated within the Department.  The Secretary's authorities are more properly found in 1 FAM 011 and 1 FAM 012.

b. Congress established the position of Ombudsman for Civil Service Employees (S/O) in Section 172 of the Foreign Relations Authorization Act, FY 1988-1989 (Public Law 100-204).

c.  S/FSG authority is derived from chapter 11 of the Foreign Service Act of 1980 and implementing regulations (22 CFR Chapter 9).


1 FAM 022.1  Chief of Staff (S/COS)

(CT:ORG-104;   06-30-2001)

The Chief of Staff:

(1)  Reports directly to the Secretary of State (S);

(2)  Performs such managerial and policy duties as the Secretary directs; and

(3)  Works closely with the Executive Secretary (S/ES), as required.

1 FAM 022.2  Executive Secretariat (S/ES)

(CT:ORG-405;   01-27-2017)

a. The Special Assistant to the Secretary and Executive Secretary of the Department, with rank administratively equivalent to an Assistant Secretary, ensures the prompt, efficient, and orderly staffing of policy problems requiring the attention of the Secretary (Deputy and Under Secretaries) in the coordination of material presented to them and the implementation of decisions made by them.

b. The Executive Secretariat also:

(1)  Directs and controls official action, briefing, and information documents to and from the Secretary (as well as Deputy Secretaries and Under Secretaries) and ensures implementation of decisions made by them;

(2)  Serves as the official channel for the transmission of information and recommendations from the Department to the White House and other U.S. Government departments and agencies;

(3)  Serves as the official channel for the receipt from the White House of instructions and responses to recommendations, assigning action on them and following up to ensure implementation;

(4)  Coordinates the Department's role in the National Security Council (NSC) system.  S/ES provides guidance and support to bureaus on the functions of the interagency system;

(5)  Coordinates the Department's role in the cabinet system including meetings of the cabinet and cabinet councils: tasks and reviews papers required for these meetings;

(6)  Serves as focal point within the Department in alerting officials to the emergence of crises, ensures prompt action to deal with them, and effects coordination with other agencies; and

(7)  Ensures that documents addressed to the principals have received adequate staff review.

1 FAM 022.2-1  Executive Office (S/ES-EX)

(CT:ORG-405;   01-27-2017)

The Executive Office provides management support and a complete range of administrative services for the Secretary, Deputy Secretaries, Under Secretaries, and their staff offices which comprise the S area.  This office provides logistical support for official travel by the Secretary and other Department principals.

1 FAM 022.2-2  Executive Secretariat Staff (S/ES-S)

(CT:ORG-405;   01-27-2017)

a. The Executive Secretariat Staff:

(1)  Coordinates, tasks, tracks, and reviews briefing papers, memoranda, diplomatic notes, and correspondence for the Secretary, both Deputy Secretaries, other Department principals, and the White House, and distributes final action communication;

(2)  Implements and administers the records policies, standards, systems, and procedures for the Secretary, the Deputy Secretaries, Under Secretaries, Counselor, Special Envoys and Representatives, and other offices supported by the Executive Secretariat;

(3)  Drafts pre-approved language for use by the Department of State when replying to messages from world leaders addressed to the President and the Secretary, as well as replies to ceremonial messages;

(4)  Coordinates preparations for international conferences, high level visits, and other major meetings in which the Secretary participates;

(5)  Provides guidance and coordinates FOIA, Privacy Act, Congressional, DOJ, and internal bureau document search requests for the Secretary, both Deputy Secretaries, the Under Secretary for Political Affairs, the Counselor, and for offices within the Executive Secretariat.

(6)  Tasks, prepares, and reviews briefing materials for official overseas and domestic travel of the Secretary, the Deputy Secretaries, and the Under Secretary for Political Affairs;

(7)  Advances the Secretary’s official overseas and domestic travel; staffs the Secretary's mobile office when on official travel.

(8)  Maintains CONTAX database on foreign chiefs of state, other foreign government officials; American and foreign ambassadors; ecclesiastical and academic personages; and Cabinet members and other high-level USG and foreign officials for use by the Department of State and other selected U.S. Government users;

(9)  Provides guidance on correspondence and briefing materials for desk officers and bureau staff;

(10) Coordinates State Department participation in Principals Committee (PC), Deputies Committee (DC), NSC, NEC, and cabinet meetings, and tasks and reviews briefing papers for these meetings as needed; and

(11) Organizes special events such as Chiefs of Mission conferences, and town hall meetings, and works on other special projects for principals, as required.

(12) Maintains the official historical record for the Secretary and Department principals and provides courier service for the Secretary and Department principals.

b. S/ES-S is consists of two divisions.  The

(1)  Advance and Staffing Division; and

(2)  Records and Information Management Division (formerly Correspondence and Records Division).

1 FAM 022.2-3  Operations Center (S/ES-O)

(CT:ORG-469;   08-21-2018)

The Operations Center:

(1)  Is the Department of State's around-the-clock alerting, briefing, and crisis management office;

(2)  By maintaining a 24-hour global watch, alerts and briefs top officers of the Department, task forces, and concerned Department bureaus on important developments requiring immediate attention, and ensures that prompt action is taken, as necessary;

(3)  Functions as the Department's point of contact for the interagency exchange of crisis-related information, including the compilation of current information on the number of official and private American citizens and third-country nationals present in each country abroad;

(4)  Screens and distributes cables and other documents for the Secretary and principal officers and is responsible for the preparation of daily summary reports;

(5)  Controls, on behalf of the Executive Secretary, sensitive categories of cable traffic which are sensitive in content or timing;

(6)  Provides crisis management support to the Department.  Under authority delegated by the Secretary, with the policy guidance of the Under Secretaries for Political Affairs and Management, and at the direction of the Executive Secretary, S/ES-O has the principal Department responsibility for initial formal and informal crisis management operations.  Under authority assigned by Presidential Directive 27 (1/19/78), S/ES-O assumes initial action responsibility on asylum requests, acts of terrorism/hijackings, and other nonmilitary incidents which could have implications for our foreign relations;

(7)  Has responsibility for testing and assessment of the Department's crisis management capabilities;

(8)  Coordinates planning and implementation of plans within the Department and the interagency community, through the Washington Liaison Group for the protection and evacuation of U.S. citizens abroad in emergencies;

(9)  Serves as primary point of contact and support office for the Secretary of State and the Secretary's party when traveling;

(10) Provides full-time support for task forces convened by the Executive Secretary in response to international crises; and

(11) Monitors events that threaten the security of the U.S. missions, their personnel, and private U.S. citizens abroad, and provides briefs to Department principals and the interagency community on developing situations.

(12) Has responsibility for convening department and interagency stakeholders to gather and preserve lessons learned after critical operational events to share across the organization.

1 FAM 022.2-4  ExecTech Office (S/ES-ExecTech)

(CT:ORG-466;   08-13-2018)

The ExecTech Office (S/ES-ExecTech) develops, implements, and operates all information management and records management systems for the Secretary, the Deputy Secretaries, the Under Secretaries, the Counselor, the Executive Secretariat, and other specific offices.

1 FAM 022.3  The Office of the Ombudsman (S/O)

(CT:ORG-328;   04-04-2014)

a. The Ombudsman advises the Secretary of State and senior Department management on workplace issues, including those pertaining to the ability of employees, including Civil Service employees, to contribute to the achievement of the Department's mandated responsibilities.

b. The Office of the Ombudsman (S/O) is headed by the Ombudsman, who also serves as the Ombudsman for Civil Service Employees in accordance with 22 U.S.C. 2664a.  By law (22 U.S.C. 2664a), the Ombudsman, by virtue of also serving as the Ombudsman for Civil Service Employees, must be a career-reserve member of the Senior Executive Service. 

c.  The Office of the Ombudsman consists of an Ombuds Services Office, which supports the Ombudsman, who in turn:

(1)  Serves as senior advisor to the Secretary of State and senior Department management on matters pertaining to the effective and efficient utilization of the Department workforce; 

(2)  Conducts evaluations and analyses of career opportunities and promotion pathways, developmental assignments, training, morale, and other matters relevant to the promotion of a vigorous and stable Department workforce;

(3)  Maintains an awareness of matters of concern to Department employees by consulting with employee representatives and maintaining an "open door" for the expression of ideas and suggestions; and

(4)  Reports to the Secretary on activities that have a significant effect on Civil Service employment.

d. The Office of the Ombudsman shall also consist of a Workplace Conflict Prevention and Resolution Center (wCPRc) through which the Ombudsman promotes conflict prevention and resolution in the workplace.  In performing this function, the Ombudsman:

(1)  Functions as an independent and impartial resource for Department personnel seeking early resolution of workplace related concerns;

(2)  Assists parties in conflict to work toward a mutually agreeable resolution;

(3)  Holds communications with individuals seeking assistance in confidence, except that such information may be disclosed upon the consent of the party providing the information, in cases where there appears to be imminent risk of serious harm, or as otherwise required by law;

(4)  May use any appropriate Alternative Dispute Resolution process, if practical, to resolve any matter within the Ombudsman’s purview; and

(5)  Liaises with other Government agencies regarding alternative dispute resolution programs and conflict resolution practices within the Department.

1 FAM 022.4  Director of the Office of Civil Rights (S/OCR)

(CT:ORG-405;   01-27-2017)

The Director of the Office of Civil Rights (S/OCR), an Assistant Secretary equivalent:

(1)  Serves as principal adviser to the Secretary of State and other principal officials on equal employment opportunity, civil rights and diversity;

(2)  Manages the activities of the Office of Civil Rights, which directs the equal employment opportunity complaint process, harassment inquiries, civil rights and diversity programs of the Department and its offices worldwide;

(3)  Implements the Civil Rights Act of 1964, as amended; the Rehabilitation Act of 1973, as amended; the Age Discrimination in Employment Act of 1975, as amended; the Equal Pay Act of 1963, as amended; the nondiscrimination provisions of the Foreign Service Act of 1980, as amended; the Genetic Information Nondiscrimination Act of 2008; the Equal Employment Opportunity Commission regulations contained in 29 CFR 1614; and other statutes, executive orders, and regulations to ensure equal opportunity for applicants and employees.

(4)  Ensures fairness, equity and inclusion in the workplace and ensures nondiscrimination in all programs or activities conducted and/or funded by the Department on the following bases: race, color, religion, sex (pregnancy, gender role and gender identity), sexual orientation, national origin, age, disability, genetic information, or reprisal for participation in or advocacy of EEO activity;

(5)  Manages the Department’s special emphasis programs for all ethnic and racial minorities, women, and people with disabilities; co-chairs the Department’s Diversity Governance Council; and provides guidance to the Office of Accessibility and Accommodations Oversight Committee;

(6)  Monitors, evaluates, and advises on personnel processes such as recruitment, retention, training, upward mobility, assignment, and promotion to further the Department’s objective of achieving a diverse and inclusive workplace free from discrimination;

(7)  Conducts EEO and anti-harassment training to ensure all employees are familiar with their rights, duties, responsibilities and Department policies;

(8)  Oversees the Department’s Employee Affinity Group program;

(9)  Manages the Department’s EEO Counselor and LE Staff EEO Liaison programs;

(10) Reports to the Equal Employment Opportunity Commission, Congress, and other executive branch agencies on the Department’s standing in complaint and diversity statistics and recruitment planning;

(11) Maintains working relationship with the Equal Employment Opportunity Commission, the Office of Personnel Management, the Department of Justice, foreign affairs agencies, and other U.S. government agencies’ employee organizations, diversity and inclusion offices, and equal employment opportunity and civil rights offices;

(12) Maintains liaison with non-U.S. Government organizations as appropriate in the interest of equal opportunity, diversity and civil rights, and in support of related programs, events, and celebrations; and

(13) Responsible for all other matters identified in 29 CFR 1614.

1 FAM 022.5  Open Forum (S/OF)

(CT:ORG-405;   01-27-2017)

a. The Open Forum (S/OF), headed by a chairperson who serves directly under the Secretary of State, brings new or alternative policy recommendations to the Secretary and other principals from U.S. Government employees at all levels of the Department of State and the U.S. Agency for International Development (USAID).  The Open Forum provides opportunities for any employee to express professional views (including dissenting views) candidly, free of bureaucratic constraints, and under safeguards against pressures or penalties.

b. The Policy Planning Staff will manage the selection process for the chairperson.

c.  Administrative resources for the Open Forum are provided through the Policy Planning Staff (S/P).

d. The chairperson:

(1)  Operates a speaker program in which experts periodically address employees to stimulate thinking on foreign policy issues;

(2)  Operates the Open Forum Channel through which any employee of State and USAID may submit to the Secretary, and other principals, new or alternative policy ideas (other than views which are suitable for the Dissent Channel); and

(3)  Seeks to obtain appropriate awards (e.g., the American Foreign Service Association's annual Herter, Rivkin, and Harriman awards), and other recognition and reward, for employees who demonstrate both courage and discipline in advocating their views.

(4)  Operates joint public diplomacy initiatives with bureaus and the Policy Planning Staff (S/P).

1 FAM 022.6  U.S. Global AIDS Coordinator and Special Representative for Global Health Diplomacy (S/GAC)

(CT:ORG-405;   01-27-2017)

The U.S. Global AIDS Coordinator and Special Representative for Global Health Diplomacy (S/GAC) oversees and directs all resources and activities of the U.S. government (USG) response to global HIV/AIDS to implement the President’s Emergency Plan for AIDS Relief (PEPFAR), including U.S. contributions to the Global Fund to Fight AIDS, Tuberculosis, and Malaria, and relations with other bilateral and multilateral organizations.  PEPFAR is the largest commitment made by any nation to combat a single disease internationally, which operates in nearly 60 countries through bilateral and regional programs to end AIDS as a public health threat.  PEPFAR-supported programs are implemented under the leadership of the Department of State and through a multitude of USG agencies, including the U.S. Agency for International Development; the U.S. Department of Health and Human Services, including the Centers for Disease Control and Prevention, the Health Resources and Services Administration, the National Institutes of Health; the U.S. Department of Defense; the U.S. Department of Treasury; and the Peace Corps.

1 FAM 022.6-1  Office of Management, Budget, and Operations

(CT:ORG-405;   01-27-2017)

The Office for Management, Budget and Operations sets policy and oversees all administrative and fiduciary operations, including human resources and budget planning, development and execution of PEPFAR programming.

1 FAM 022.6-2  Office of Financial Sustainability and Development 

(CT:ORG-405;   01-27-2017)

The Office of Financial Sustainability and Development sets policy and oversees implementation to ensure that when the U.S. government and partner countries have scaled up interventions and reached epidemic control, the services, systems, financing and policies required to maintain and sustain that control are readily available to PEPFAR beneficiaries and countries.

1 FAM 022.6-3  Unit of Affected Populations and Civil Society Leadership

(CT:ORG-405;   01-27-2017)

The Unit of Affected Populations and Civil Society Leadership sets policy and oversees implementation for targeted programs for the most vulnerable populations, including Lesbian, Gay, Bisexual and Transgendered (LGBT) persons as well as adolescent girls and young women as well as increases civil society capacity to advocate for and create enabling environments.

1 FAM 022.6-4  Office of Multi-Sector Responsibility

(CT:ORG-405;   01-27-2017)

The Office of Multi-Sector Responsibility advances partnerships with the private sector and multilateral partners, including the Global Fund to Fight AIDS, Tuberculosis, and Malaria, and the United Nations Joint Program on HIV and AIDS (UNAIDS).  The office fosters wide-ranging public-private partnerships to leverage USG investments and collaborates with key multilateral institutions to ensure program implementation is complementary and synergistic for maximum impact.

1 FAM 022.6-5  Unit of Program Quality

(CT:ORG-405;   01-27-2017)

The Unit of Program Quality coordinates HIV prevention, treatment, and care technical policy and guidance to ensure PEPFAR programs are implemented with rigor and that quality services are administered to those living with HIV around the world.

1 FAM 022.6-6  Office of Country Operations and Oversight

(CT:ORG-405;   01-27-2017)

The Office of Country Operations and Oversight manages and supports all field business operations, serving PEPFAR country field offices in a desk-officer role, including direct links to the PEPFAR Country Coordinators and Department desk officers.

1 FAM 022.6-7  Office of Program Impact and Results Monitoring

(CT:ORG-405;   01-27-2017)

The Office of Program Impact and Results Monitoring ensures data collection, use, analysis, application, and monitoring for program impact for all agencies implementing PEPFAR, including monitoring of planned targets and indicators and realized achievements for PEPFAR bilateral and regional programs.

1 FAM 022.6-8  Office of Strategy and Global Health Diplomacy

(CT:ORG-405;   01-27-2017)

The Office of Strategy and Global Health Diplomacy implements all PEPFAR internal and external communications, public affairs, policy and Congressional efforts.  The office also guides diplomatic efforts to advance the United States' global health mission to improve and save lives and foster sustainability through a shared global responsibility.

1 FAM 022.6-9  Unit of Medicine

(CT:ORG-405;   01-27-2017)

The Unit of Medicine undertakes strategic activities supporting the development, implementation, monitoring and rigorous evaluation of HIV/AIDS prevention, treatment and care programs for countries and regions in which PEPFAR conducts or supports activities in order to ensure the scientific integrity of PEPFAR’s HIV/AIDS interventions.

1 FAM 022.7  Office of Hostage Affairs (S/SPEHA)

(CT:ORG-405;   01-27-2017)

The Office of Hostage Affairs, headed by the Special Presidential Envoy for Hostage Affairs, reports to the Secretary of State and shall:

(1)  Lead diplomatic engagement on U.S. hostage policy;

(2)  Coordinate all diplomatic engagements in support of hostage recovery efforts, in coordination with the Hostage Recovery Fusion Cell (HRFC) and consistent with policy guidance communicated through the Hostage Response Group (HRG);

(3)  Coordinate with the HRFC proposals for diplomatic engagements and strategy in support of hostage recovery efforts;

(4)  Provide senior representation to the HRFC and in the HRG;

(5)  Prepare the Special Presidential Envoy and other officials for meetings and strategy sessions called by the President and/or the Secretary of State, which the Envoy is expected to attend, and for diplomatic missions related to hostages;

(6)  Advise on, administer, or perform research in the assessment of U.S. foreign policies related to achieving the safe and rapid recovery of U.S. nationals taken hostage or otherwise detained unlawfully or wrongfully outside the United States; and

(7)  In coordination with the HRFC and the Chief of Mission, as appropriate, coordinate diplomatic engagements regarding cases in which a foreign government confirms that it has detained a U.S. national but the United States Government regards such detention as unlawful or wrongful.


(CT:ORG-405;   01-27-2017)

a. The Director of the Policy Planning Staff (S/P), with rank administratively equivalent to an Assistant Secretary, and members serve as a basic staff for the Secretary and other principals, providing substantive staff analysis, review, and advice, including recommendations for alternative courses of action, on major ongoing and prospective policy issues, the interrelationship between issues, and the strategic or longer term consequences of actions.

b. The Director and the members:

(1)  Identify gaps in policy, new problem areas, and emerging situations requiring policy attention and formulate policy to meet these requirements and prepare initial studies and recommendations on major policy problems and coordinates implementation, as necessary, with regional and functional bureaus;

(2)  Conduct broad analytical studies of regional or functional issues which have impact on several regions and merit an effort to develop broad principles for general application;

(3)  Collaborate with regional and functional bureaus in preparation of policy papers and briefing material for meetings and trips by Department principals and visits of senior foreign officials;

(4)  Seek to ensure that memoranda presented to Departmental principals contain the fullest range of policy options and suggestions for alternative courses;

(5)  Assist in the preparation of public addresses and other material for public appearances by the Secretary, the Deputy Secretary, and other principal officers and coordinate statements and talking points for public occasions;

(6)  Provide substantive input for the Department's recommendations to the National Security Council and National Economic Council.  S/P maintains close contact with counterparts on National Security Council and National Economic Council staffs to ensure policy coordination and coordinates within the Department and other agencies the preparation of responses to Presidential Review Directives or Presidential Decision Directives;

(7)  Represent the Department in regularly scheduled bilateral and multilateral policy planning discussions with key countries and/or organizations such as France, Germany, Japan, the United Kingdom Canada, China, NATO's Atlantic Policy Advisory Group, the EU, and Brazil;

(8)  Develop and maintain relations with the academic community and with outside sources of foreign affairs expertise, directly and through supporting policy consultants and policy-oriented external research arrangements;

(9)  Encourage and support the Open Forum and similar efforts to develop participation and policy innovation in foreign affairs; and

(10) Oversee, manage, and administratively support the operation of the Secretary’s Foreign Affairs Policy Board (FAPB).

1 FAM 024  Office of the CHIEF OF PROTOCOL (S/CPR)

(CT:ORG-428;   10-03-2017)

The Office of the Chief of Protocol (S/CPR):

Under the direction of the United States Chief of Protocol who serves as the highest ranking protocol official for the U.S. Government that advises the President, the Vice President, the Secretary of State, and other high-ranking officials on matters of national and international protocol, the Office of the Chief of Protocol advances the foreign policy goals of the United States by creating an environment for successful diplomacy.  The Office of the Chief of Protocol:

(1)  Welcomes foreign chiefs of state, heads of government, ruling monarchs, bilateral chiefs of mission and other leaders to our country.

(2)  Plans, arranges, and executes detailed programs to include coordination of foreign media for visiting chiefs of state, heads of government, foreign ministers, and other high level officials, and accompanies such officials on official U.S. program movements;

(3)  Plans and makes detailed arrangements for Presidential delegations to funerals, inaugural, independence, and similar ceremonies abroad;

(4)  In cooperation with the Under Secretary for Management, the Executive Secretary, and the regional bureau concerned, serves as coordinator within the Department and between the Department and the White House on all protocol matters for Presidential or Vice Presidential travel abroad and for travel and other accommodations for meetings in the United States (other than in Washington) between the President or the Vice President and chiefs of state or heads of government.

(5)  Plans and assists in carrying out programs for certain public events where the diplomatic corps is involved, including U.S. Presidential inaugurations and State funerals;

(6)  Plans, supports and executes arrangements for a wide range of ceremonial and official functions hosted by the President, Vice President, Secretary of State, and other high-ranking United States Government officials and; provides general ceremonial advice as requested by officials or the public.

(7)  Coordinates, plans, arranges, and executes with the White House the presentation of credentials of foreign ambassadors and delegation Heads to the President;

(8)  Has primary responsibility within the Department for all activities associated with the:

(a)  Management and maintenance of the United States Order of Precedence List; coordination of the agrément process to include foreign government submissions and U.S. government response;

(b)  Management and coordination of the arrival process to Washington, D.C. of foreign ambassador-designates (bilateral chiefs of mission and delegation heads) and their dependents;

(c)  Coordination and management of the presentation of copies of credentials of foreign ambassadors and delegation heads to the Department of State;

(d)  Accreditation of bilateral chiefs of missions, delegation heads, chargés d’affaires, and deputy chiefs of missions, and their dependents;

(e)  Development and implementation of policies and guidance relating to the accreditation of bilateral chiefs of mission, heads of delegation, chargés d’affaires, and deputy chiefs of missions and their dependents, and for foreign domestic workers;

(9)  Administration and implementation of the Port Courtesies program in coordination with U.S. Customs and Border Protection.

(10) Maintains the official records regarding the status of:

(a)  Bilateral chiefs of mission, heads of delegation, charges d’ affaires and deputy chiefs of mission and their dependents.

(b)  Foreign Domestic workers employed by foreign mission personnel and international organization staff.

(11) Is responsible for publication of the Diplomatic List and the list of Foreign Consular Offices in the United States;

(12) Has primary notification and mediation responsibility for the Department for all “special cases” (i.e., all law enforcement matters to include sensitive issues of a personal and private nature with the exception of matters involving motor vehicle violations, landlord tenant disputes, or matters involving complaints or services associated with representatives of a Federal, state, or local official or agency) prior to the involvement of courts involving members of bilateral missions, delegations, and their dependents;

Note:  The notification and mediation of “special cases” as defined above of matters involving bilateral chiefs of mission, heads of delegation, charges d’affaires, Deputy Chiefs of Mission, and their dependents, and all domestic workers;

(13) Administratively determines eligibility of bilateral chiefs of mission, heads of delegation, charges d’ affaires and deputy chiefs of mission and their dependents with respect to rights, privileges, immunities, and certifies their immunity to law enforcement, judicial authorities, and to other relevant entities.  Requests waiver of immunity in appropriate cases;

(14) Provides advice and assistance to diplomatic missions in coordination with the Office of Foreign Missions regarding such matters as establishment of new embassies and/or the restoration of diplomatic relations and delegations that are headed by chiefs of mission and heads of delegation  that present credentials to the President of the United States;

(15) Is responsible for the management of the Order of Precedence of bilateral chiefs of mission, delegation heads, and chargés d’affaires;

(16) Develops, coordinates and manages the policies and procedures related to foreign domestic workers employed by foreign mission members including:

(a)  the pre-notification of employment process, and the annual In-Person Registration program with the Department;

(b)  internal working groups including the chair of the Domestic Worker Working Group; and

(c)  briefings of foreign missions and international organization representatives;

(17) Process requests from foreign missions concerning establishment of polling stations in the United States;

(18) Arranges clearances for foreign government aircraft and/or naval vessels visiting U.S. ports in connection with specific high-level visits ((all others are handled by the Bureau of Political-Military Affairs (PM)), and for certain U.S. public vessels visiting foreign ports; and

(19) Manages the operations and use of the President's Guest House (Blair House); represents the Department of State in coordinating the maintenance of the Guest House with the General Services Administration (GSA).


(CT:ORG-499;   12-10-2018)

a. The Foreign Service Grievance Board (S/FSG) is an autonomous statutory body of not less than five independent U.S. citizens, headed by a chairperson, appointed by the Secretary.  S/FSG receives administrative support from the Department; it is funded through the Department's budget.  Its regulations are at 3 FAM 4440 et seq.

b. S/FSG adjudicates grievances of Foreign Service employees whose grievances were not resolved to their satisfaction by the foreign affairs agencies—the Department of State, the Agency for International Development, the Department of Commerce, the Department of Agriculture, and the U.S. Agency for Global Media.  It is empowered to make binding decisions and orders, or in specified areas, formal recommendations to the agency head, subject to judicial review.

c.  S/FSG makes decisions in certain disputes ("institutional grievances") between the foreign affairs agencies and the employee representative organization (AFSA).

d. S/FSG provides hearings to Foreign Service employees who are to be separated for cause.

e. S/FSG hears appeals on claims for overpayment of Foreign Service annuities.

1 FAM 026  Office of Global Partnerships (S/GP)

(CT:ORG-405;   01-27-2017)

The Special Representative for Global Partnerships (S/GP) and staff serve to advance the Secretary’s foreign policy priorities through public private partnerships.

(1)  Serves as the entry point for collaboration between the U.S. Department of State, the public and private sectors, and civil society;

(2)  Expands private sector collaboration through a range of engagements that include elevating the role and contributions of the private sector to diplomacy and development and convening private sector stakeholders to explore collaboration on top policy priorities with relevant representatives within the Department;

(3)  Develops, pilots, and implements multi-stakeholder partnerships to measurably and meaningfully advance the Secretary’s top policy priorities;

(4)  Develops and maintains the Department’s policy on doing public-private partnerships;

(5)  Promotes the use of innovative tools and mechanisms to advance the Secretary’s priorities;

(6)  Conducts due diligence research on all potential partners and donors for the Department to help identify entities and individuals that may pose a conflict of interest for the Department;

(7)  Provides training and consulting services to other bureaus and missions on private sector engagement and on how to build partnerships;

(8)  Advises senior leadership across the Department on how to integrate private sector engagement into strategic planning documents to promote and enable private sector collaboration.





1 FAM Exhibit 021.1  

(CT:ORG-405;   01-27-2017)