IT PERFORMANCE MEASURES
(CT:IM-345; 06-27-2025)
(Office of Origin: DT/BMP/SPB/SPD)
5 FAM 131 Summary
(CT:IM-345; 06-27-2025)
This subchapter details requirements for Information Technology (IT) performance measures.
5 FAM 132 GENERAL POLICy
(CT:IM-345; 06-27-2025)
a. The Department implements performance management for IT programs and projects, which includes the systematic and continuous process of collecting, analyzing, and using performance monitoring data and evaluations to monitor progress, influence decision-making, and improve results (see 18 FAM 301.4).
b. To implement performance management, the Department establishes performance measures to monitor progress made toward goals, objectives, and sub-objectives within IT strategic and performance plans (see 5 FAM 1010).
c. IT program and project managers primarily develop, manage, and evaluate IT performance plans and baselines and accompanying performance measures.
5 FAM 133 IT Performance Measure Requirements
(CT:IM-345; 06-27-2025)
a. Performance measures compare actual results to expected results using an established methodology to collect baseline data (see 18 FAM 301.4-3).
b. Performance measures must:
(1) Be prescribed for IT used by or to be acquired by the Department.
(2) Link directly to decision-making activities and IT strategic and/or performance plans.
(3) Measure and evaluate progress made toward IT strategic, program, and project goals, objectives, and sub-objectives.
(4) Act as benchmarks for evaluating and improving IT program and project efficiency, effectiveness, and results.
(5) Develop the appropriate performance measures for monitoring and comparing IT investments (see 5 FAM 1040).
(6) Leverage the Federal Enterprise Architecture Performance Reference Model (PRM) (see 5 FAM 670).
5 FAM 134.2 Definitions
(CT:IM-345; 06-27-2025)
Program; Project; Performance Measure - See 18 FAM 301.4-3.
5 FAM 134.3 Authorities
(CT:IM-345; 06-27-2025)
The authorities for this policy include:
(1) Performance Management Accountability Act of 2016
(2) GPRA Modernization Act (GPRAMA) of 2010
(3) E-Government Act of 2002
(4) Government Performance and Results Act (GPRA) of 1993
(5) Clinger-Cohen Act
(6) OMB Circular A-130: Managing Information as a Strategic Resource
5 FAM 134.4 Related FAM/FAHs
(CT:IM-345; 06-27-2025)
5 FAM 110 (IT Management)
5 FAM 670 (Information Technology (IT) Performance Measures for Project Management)
5 FAM 1010 (Information Technology (IT) Planning)
5 FAM 1040 (Information Technology (IT) Capital Investment Planning Process)
18 FAM 301 (Principles and Practices)
5 FAM 135 through 139 UNASSIGNED