5 FAM 550
DIPLOMATIC TELECOMMUNICATIONS SERVICE - PROGRAM OFFICE (DTS-PO)
(CT:IM-309; 10-26-2023)
(Office of Origin: IRM/FO)
5 FAM 551 GENERAL
(CT:IM-306; 08-15-2023)
The Diplomatic Telecommunications Service Program Office (DTS-PO) provides secure network connectivity globally to Department Missions and other federal government agencies. DTS-PO achieves this primarily by aggregating individual agency connections through a government-managed private data network infrastructure (DTS network) using leased commercial terrestrial and satellite data links.
5 FAM 551.1 Responsibilities
(CT:IM-96; 06-02-2008)
a. DTS-PO manages the customer’s data between the post demarcation point and a corresponding demarcation point within the United States or other foreign location. Abroad, customers connect their networks to the DTS network at a physical demarcation point usually located in the post’s common transmission facility (CTF) or its main distribution frame (MDF). Domestically, most of the Department’s connectivity, along with a significant portion of other customer connectivity, is delivered to the Beltsville Information Management Center (BIMC).
b. DTS-PO establishes the standards and system requirements for the DTS network, facilities and equipment, and customer connections to the DTS network using cybersecurity guidelines and security controls listed in NIST SP 800-53.
c. Customers manage all data and equipment on the customer-side of the post/domestic DTS network demarcation points. Customers should coordinate with the post’s IMO or IPO and DTS-PO regarding connectivity from customer spaces to the DTS network demarcation point.
d. Customers requiring DTS network connectivity (domestic demarcation) through BIMC should contact IRM’s Global Telecommunications Services division (IRM/OPS/ENM/GTS) at (301) 985-8100. GTS manages the DTS’s Network Service Center (NSC) located within BIMC.
5 FAM 551.2 Requests for DTS-PO Services
(CT:IM-306; 08-15-2023)
a. Customers should coordinate service requests through
their respective agency headquarters. The customer’s headquarters should
contact DTS-PO’s Foreign Affairs Requirements Branch at, Email: DTS-POBIGMPEDFARB@state.gov,
Classified Email: DTS-POBIGMPEDFARB@state.sgov.gov, or
Phone: (703) 278-1166.
b. Department-specific requirements should be submitted via email or memorandum through IRM’s External Affairs Office (IRM/EA) and Enterprise Network Management (IRM/OPS/ENM). ENM determines, budgets, and funds centrally most State requirements for DTS-PO services. Other State offices requiring service through DTS-PO are required to fund those requirements.
c. DTS-PO will only accept service requests from State that IRM’s External Affairs Office has validated. This ensures that Department-specific requirements are valid and that State will reimburse DTS-PO for the services.
5 FAM 552 THROUGH 559 UNASSIGNED