1 FAM 006 Management Bureaus (M)

UNCLASSIFIED (U)

1 FAM 006
Management Bureaus (M)

(CT:ORG-2; 10-22-2026)

1 FAM 006.1
Bureau of Administration (A)

(CT:ORG-2; 10-22-2026)
(Office of Origin: A/FO)

1 FAM 006.1-1 Scope and Authority

(CT:ORG-2; 10-22-2026)

1 FAM 006.1-1(A) Policy

(CT:ORG-2; 10-22-2026)

It is the policy of the Department of State to provide for a uniform handling of administrative programs and responsibilities.

1 FAM 006.1-1(B) Assistant Secretary Responsibilities

(CT:ORG-2; 10-22-2026)

a. The Assistant Secretary reports directly to the Under Secretary for Management (M).

(1) Under the overall direction of the Under Secretary for Management, the Assistant Secretary directs the Bureau of Administration (A); and

(2) When the Under Secretary and Deputy Under Secretary are not available, the Assistant Secretary may exercise certain authorities of the Under Secretary. See Delegation of Authority 604.

b. The Assistant Secretary establishes program priorities, oversees the preparation of budget estimates for the bureau, and supervises the use of appropriated funds for the bureau in accordance with Congressional limitations, program objectives and policies of the President and the Secretary.

c. The Assistant Secretary oversees offices providing, allowances, and differentials, support of overseas schools, domestic real property including asset management and facilities management services, domestic occupational safety and health, and domestic environmental protection and energy conservation.

d. The Assistant Secretary oversees the Department’s logistics functions (supply, transportation, travel, accountable property management, fleet management, and diplomatic pouch and mail).

e. The Assistant Secretary manages the Department’s Records Program, Information Access, and Classification Management and Declassification Review Programs, Directives Management, and the Ralph J. Bunche Library.

f. The Assistant Secretary establishes or otherwise ensures that a process is in place to evaluate whether proposed collections of information should be approved and certifies such proposed collections of information for Office of Management and Budget (OMB) review and approval.

g. The Assistant Secretary is responsible for development and implementation of a Department-wide risk-based breach notification policy to inform affected individuals in the event of a breach of Personally Identifiable Information (PII).

h. The Assistant Secretary oversees the creation of privacy training and awareness to ensure that individual privacy interests are addressed, and safeguards are in place to prevent the loss or misuse of PII.

i. The Assistant Secretary ensures continuing liaison with OMB and members and staffs of Congressional committees having oversight responsibilities for Department operations.

j. The Assistant Secretary serves as the Department’s continuity coordinator and senior official responsible for meeting the Department’s requirements of all National Continuity Policies, Directives, and executive orders (E.O), including Presidential Policy Directive 40, National Continuity Policy (PPD-40), and ensures the effectiveness and survivability of the Department’s continuity capability.

k. The Assistant Secretary represents the Department in all Interagency continuity policy working groups and provides continuity policy and program oversight.

l. The Assistant Secretary coordinates the Department’s roles and responsibilities in supporting a response to domestic incidents of National Significance as required in the National Response Framework (NRF), except for all law enforcement/security pursuant to the Omnibus Diplomatic Security and Antiterrorism Act of 1986, as amended (22 U.S.C. 4802 et seq.), where the Assistant Secretary for Diplomatic Security (DS) has jurisdiction and oversight authority.

m. The Assistant Secretary ensures the Department can communicate with and account for its personnel in the event of an emergency. Under this authority, the Assistant Secretary initiates emergency notifications and personnel accountability for the domestic workforce, as necessary.

n. The Assistant Secretary serves on Executive Office of the President Policy Coordinating Committees when directed.

o. The Assistant Secretary serves as Chairman of:

(1) Overseas Schools Policy Committee;

(2) Selection committee for the Leamon R. Hunt Award for Administrative Excellence; and

(3) The State Service Providers Steering Committee.

p. The Assistant Secretary provides overall direction of the Department’s energy conservation program. In addition, the Assistant Secretary serves as the Department of State’s representative to the Federal Interagency Energy Policy Committee ("656 Committee").

q. The Assistant Secretary has overall substantive responsibility for the following Department regulatory publications:

(1) Foreign Affairs Manual Volume 1 (Organization and Functions): subchapter 1 FAM 006.1—Bureau of Administration (A);

(2) Foreign Affairs Manual Volume 2 (General): subchapters dealing with administrative services;

(3) Foreign Affairs Manual Volume 5 (Information Management): 5 FAM 400—Records Management, 5 FAM 1300—Publications and Related Services, and 5 FAM 1400—Library Services; 5 FAH-4, Records Management Handbook; and 5 FAH-7, Graphics Standards Handbook; in their entirety;

(4) Foreign Affairs Manual Volume 14 (Logistics Management): 14 FAM 100—Logistics Management Operations; 14 FAM 300—Distribution and Transportation; 14 FAM 400—Asset Management; 14 FAM 500—Employee Logistics – Travel; 14 FAM 600—Employee Logistics – Household Effects; 14 FAM 700—Diplomatic Pouch and Mail Services; 14 FAH-1, Department-Wide Personal Property Management Handbook; 14 FAH-4 Pouch and Mail Handbook; and 14 FAH-5 Diplomatic Post Office Handbook;

(5) Foreign Affairs Manual Volume 6 (General Services Management and Domestic Emergency Management); and

(6) Foreign Affairs Manual Volume 17 (Real Property Asset Management).

r. The Assistant Secretary has substantive responsibility for the Department of State Standardized Regulations (DSSR).

s. The Assistant Secretary appoints the chair, co-chair, and members of the Department’s Appeals Review Panel for the adjudication of appeals filed under the Freedom of Information Act (FOIA), Privacy Act, and Executive Order 13526 (national security).

t. The Assistant Secretary serves as the Chief FOIA Officer in accordance with Executive Order 13392 (“Improving Agency Disclosure of Information”) with agency-wide responsibility for FOIA compliance.

u. The Assistant Secretary serves as the Department's senior official for Plain Writing, responsible for oversight of the Department's plain writing activities for compliance with the requirements of the Plain Writing Act of 2010.

v. The Assistant Secretary serves as the Single Real Property Officer–Domestic for domestic real estate functions and authorities for the Department of State as delegated by Department of State Delegation of Authority No. 514 and described in Executive Order 13327 of February 4, 2004.

1 FAM 006.1-1(C) Definitions

(CT:ORG-2; 10-22-2026

Benchmarking: the innovative adaptation of best practices with the objective of gaining competitive advantage.

Breach: Refers to the loss of control, compromise, unauthorized disclosure, unauthorized acquisition, unauthorized access, or any similar term referring to situations where persons other than authorized users and for an other than authorized purpose have access or potential access to personally identifiable information, whether physical or electronic.

Chargeback system: A system in which the recipient of a particular service or product pays for the actual cost of the service/product.

Continuity coordinator: The senior accountable official, designated by leadership or elected officials, who is responsible for oversight of a department or agency’s continuity program. Continuity coordinators are supported by a continuity manager and other continuity planners within subcomponent levels throughout the organization or government.

Core response group: A group designated to respond promptly and appropriately in the event of a data breach involving PII.

Electronic commerce: Electronic techniques for accomplishing business transactions, including electronic mail or messaging, World Wide Web technology, electronic bulletin boards, purchase cards, electronic funds transfers, and electronic data interchange.

Essential functions: A subset of government functions that are determined to be critical activities. These essential functions are then used to identify supporting tasks and resources that must be included in the organization’s continuity planning process. The term “essential functions” refers to those functions an organization must continue in a continuity situation, whether the functions are Mission Essential Functions, Primary Mission Essential Functions (PMEF)s or European Space Agency.

Life-cycle management of records: Refers to the creation, acquisition, maintenance, use, and disposition of those records.

National response framework (NRF): The guiding principles enabling all levels of domestic response partners to prepare for and provide a unified response to disasters and emergencies. Building on the existing National Incident Management System (NIMS), as well as Incident Command System standardization, the NRF's coordinating structures are always in effect for implementation at any level and at any time for local, State, and national emergency or disaster response.

Occupant Emergency Organization (OEO): The emergency response organization comprised of employees of Federal agencies designated to perform the requirements established by the Occupant Emergency Plan.

Occupant Emergency Plan (OEP): Procedures developed to protect life and property in a specific federally occupied space under stipulated emergency conditions. Department domestic facility OEPs are maintained on the Domestic Emergency Planning System.

Personally identifiable information (PII): Refers to information which can be used to distinguish or trace an individual’s identity, such as their name, social security number, biometric records, etc. alone, or when combined with other personal or identifying information, which is linked or linkable to a specific individual, such as date and place of birth, mother’s maiden name, etc.

1 FAM 006.1-1(D) Authorities

(CT:ORG-2; 10-22-2026)

a. A wide range of statutes and regulations govern the activities of the A Bureau. These include the biennial State Department authorization acts and annual appropriations acts, as well as existing bodies of organic law, including the State Department Basic Authorities Act, as amended; the Budget Enforcement Act; the Foreign Service Act of 1980; and the Federal Managers’ Financial Integrity Act.

b. Other authorities that govern the A Bureau include:

(1) Allowances Program:

(a) Overseas Differentials and Allowances Act, 5 U.S.C. 5921 - 5928;

(b) Section 905 of the Foreign Service Act of 1980, 22 U.S.C. 4085;

(d) United Nations Participation Act, 22 U.S.C. 287;

(e) The Act of 1966, 5 U.S.C. 5913;

(f) Section 3 of the Federal Civilian and Contractor Travel Expenses Act, 5 U.S.C. 5702;

(g) The Defense Department Overseas Teachers Pay and Personnel Practices Act of 1959, as amended, 20 U.S.C. 905 - 906;

(h) Section 901(6) of the Foreign Service Act of 1980, 22 U.S.C. 4081(6); and

(i) Delegation of Authority No. 387, dated August 26, 2015.

(2) Competitive sourcing:

(a) Federal Activities Inventory Reform (FAIR) Act of 1998, 31 U.S.C. 501; and

(b) OMB Circular A-76;

(3) Diplomatic pouch and mail:

(a) Vienna Convention on Diplomatic Relations, Article 27;

(b) 39 U.S.C. 413, 39 U.S.C. 406, and 39 U.S.C. 3401;

(d) The Economy Act, 31 U.S.C. 1535 - 1536;

(4) Emergency management efforts:

(a) United States Code (U.S.C.):

· Federal Property and Administrative Services Act of 1949, 40 U.S.C. 101 et seq.; and

· The International Center Act, Public Law 90-553, as amended by Public Law 97-186;

(b) Code of Federal Regulations (CFR):

· 36 CFR Part 1223, Managing Vital Records;

· 41 CFR 102-74.230 - 41 CFR 102-74.260, Occupant Emergency Program, revised as of January 1, 2007;

· 44 CFR Part 2, Subpart A – Organization, Functions, and Delegations of Authority, October 1, 2005

· Executive Order 13618, Assignment of National Security and Emergency Preparedness Communications Functions, July 6, 2012;

· Executive Order 12656, Assignment of Emergency Preparedness Responsibilities, amended February 12; 1998;

· Executive Order 13251, Providing an Order of Succession Within the Department of State, dated December 28, 2001;

· Executive Order 13347, Individuals with Disabilities in Emergency Preparedness, dated July 22, 2004; and

· Executive Order 13865, Coordinating National Resilience to Electromagnetic Pulses, dated March 26, 2019;

· Executive Order 13961, Governance and Integration of Federal Mission Resilience, December 7, 2020; and

· Executive Order 14239, Achieving Efficiency Through State and Local Preparedness, March 21, 2025;

(d) Federal Continuity Directives (FCDs):

(i) Federal Continuity Directive, Continuity Planning Framework for the Federal Executive Branch, December 2023

(ii) Federal Continuity Directive 2 (FCD 2), National Continuity Program Management Requirements for the Federal Executive Branch, 2024; and

(iii) Federal Continuity Directive, Federal Executive Branch Essential Functions Risk Identification and Management, 2024

(e) Presidential Decision Directive:

· 62 – Protection Against Unconventional Threats to the Homeland and Americans Overseas, dated May 22, 1998;

(f) National Security Presidential Directive:

· 51 – National Continuity Policy, dated May 9, 2007;

(g) Homeland Security Presidential Directives:

· Organization and Operation of the Homeland Security Council, dated October 29, 2001;

· Homeland Security Advisory System, dated March 11, 2002;

· Management of Domestic Incidents, dated February 28, 2003;

· Critical Infrastructure Identification, Prioritization, and Protections, dated December 17, 2003;

· National Preparedness, dated December 17, 2003; and

· National Continuity Policy, dated May 9, 2007;

(h) Presidential Policy Directives (PPD):

· Presidential Policy Directive (PPD) 40, National Continuity Policy. July 15, 2016;

(i) National initiatives:

· National Response Framework, Fourth Edition, October 28, 2019;

· Post-Katrina Emergency Management Reform Act of 2006;

· National Communications System Directive 3-10, Minimum Requirements for Continuity Communications Capabilities, dated July 25, 2007;

· Critical Infrastructure Protection, the National Infrastructure Protection Plan 2013;

· Office of Science and Technology Policy (OSTP)/OMB D-16-1: Minimum Requirements for federal Executive Branch Continuity Communications Capabilities, December 16, 2016;

· NIMS, dated January 16, 2020; and

· National Fire Protection Association 1600, “Standard on Disaster/Emergency Management and Business Continuity Programs”;

(5) Employee associations:

(a) State Department Basic Authorities Act, Section 31(c), 22 U.S.C. 2703; and

(b) The Vienna Convention on Diplomatic Relations;

(6) Employee claims: Military Personnel and Civilian Employee Claims Act of 1964, as amended, 31 U.S.C. 3721;

(7) Environmental stewardship and energy conservation management:

(a) Energy Policy Act of 1992 (EPACT), Public Law 102-486;

(b) National Environmental Policy Act of 1969, Public Law 91-190;

(d) E.O. 13834, (05/17/2018) Efficient Federal Operations;

(e) Community Right–to-Know; and

(f) Toxic Release Reporting;

(8) Real Property Asset Management:

(a) Property Management sections of the Federal Property and Administrative Services Act of 1949, as amended, 40 U.S.C. 121 et seq.;

(b) The International Center Act, Public Law 90-553, as amended by Public Law 97-186;

(d) OMB Circular M-20-10 Issuance of an Addendum to the National Strategy for the Efficient Use of Real Property, March 6, 2020;

(e) OMB Circular M-20-03 Implementation of Agency-wide Real Property Capital Planning, Nov 6, 2019;

(f) OMB Circular A-11, Preparation, Submission, And Execution of The Budget, August 1, 2017;

(g) OMB Circular A-123, Management's Responsibility for Enterprise Risk Management and Internal Control, Jul 2016;

(h) 40 U.S.C. § 621, Federal Property Management Report Act of 2016 (FMPRA);

(i) Fragmentation, Overlap, and Duplication: An Evaluation and Management Guide, GAO-15-49SP; and

(j) EO 13327, Federal Real Property Asset Management, Feb 2004;

(9) Motor vehicle transport:

(a) 31 U.S.C. 1344 authorizes use of appropriated funds for maintenance, operation or repair of passenger carriers for official purposes and sets forth provisions on home-to-office transport domestically; and

(b) 22 U.S.C. 2700, "Use of Vehicles," provides authorities to the principal officer of a Foreign Service post to provide for the use of U.S. Government-owned or leased vehicles.

(10) Occupational Safety and Health Program:

(a) Occupational Safety and Health Act of 1970 (Public Law 91-596) and associated regulations (Title 29 Code of Federal Regulations);

(b) Comprehensive Environmental Response, Compensation, and Liability Act of 1980;

(d) Toxic Substances Control Act; and

(e) E.O. 12196, Occupational Safety and Health Programs for Federal Employees;

(11) Overseas schools:

(a) Section 29 of the State Department Basic Authorities Act of 1956, 22 U.S.C. 2701;

(b) Section 102 of the Mutual Education and Cultural Exchange Act of 1961, 22 U.S.C. 2452;

(d) Section 2201 of the Foreign Relations Authorization Act, Fiscal Years 1998 and 1999 enacted in Public Law 105-277;

(12) Personal Property Management: Property Management sections of Public Law 107-217 Sections 501 et seq., as codified, 40 U.S.C. 121 et seq.;

(a) Personal Property Management sections of 40 U.S.C. Public Buildings, Property, and Works:

(i) 40 U.S.C. Chapter 5, Property Management, includes 40 U.S.C. 503, Exchange or sale of similar items; 40 U.S.C. 505, Exchange or transfer of medical supplies;

(ii) 40 U.S.C. Chapter 7 – Foreign Excess Property, 40 U.S.C. 701 through 40 U.S.C. 705; and

(iii) 40 U.S.C. Chapter 175, Federal Motor Vehicle Expenditure, 40 U.S.C. 17501 through 40 U.S.C. 17510.

(b) 15 U.S.C. 3710, Utilization of Federal Technology, specifically subsection (i), Research Equipment, provides authority to transfer excess research equipment to a nonprofit educational institution (U.S. school) for the conduct of technical and scientific education;

(d) 5 U.S.C. 5901, Uniform allowances;

(e) 22 U.S.C. 2669 (e), purchase uniforms, (l), purchase special purpose passenger motor vehicles without regard to any price limitation otherwise established by law;

(f) 22 U.S.C. 1474 (4) Department authority to purchase insurance as required by the government of the receiving state for motor vehicles at foreign location; (14) purchase uniforms; (16) purchase passenger motor vehicles for use abroad, and right hand drive and security vehicles without regard to maximum price limitation established by law;

(g) 22 U.S.C. 2700, Use of Vehicles;

(h) 22 U.S.C. 4082, Loan of household effects; and

(i) 31 U.S.C. 3512 (3) (B) (vi), milestones for equipment acquisition;

(13) Information management:

(a) Federal Records Act, 44 U.S.C. Chapter 31;

(b) Records Disposal Act, 44 U.S.C. Chapter 33;

(d) E.O. 13526, Classified National Security Information, as amended;

(e) 22 U.S.C. 4354 (Declassification of Department of State Records);

(f) Privacy Act, 5 U.S.C. 552a;

(g) OMB directives, M-17-12, Preparing for and Responding to a Breach of Personally Identifiable Information; M-17-09, Management of Federal High Value Assets; M-17-06, Policies for Federal Agency Public Websites and Digital Services; M-16-24, Role and Designation of Senior Agency Officials for Privacy;

(h) NIST Special Publications 800-37, Guide for Applying the Risk Management Framework to Federal Information Systems: a Security Life Cycle Approach and 800-53, Security and Privacy Controls for Federal Information Systems and Organizations;

(i) H.R. 624, SSN Fraud Prevention Act of 2017;

(j) Public Law 110-53, Section 803, Implementing Recommendations of the 9/11 Commission Act of 2007;

(k) OMB A-108, Federal Agency Responsibilities for Review, Reporting, and Publication Under the Privacy Act;

(l) E.O. 13719, Establishment of the Federal Privacy Council;

(m) E.O. 13768, Enhancing Public Safety in the Interior of the United States;

(n) E.O. 13556, Controlled Unclassified Information;

(o) 22 CFR 171 Subchapter R, Access to Information;

(p) E Government Act of 2002, Public Law 107-347;

(q) Relevant sections of the Federal Information Management Security Act;

(r) OMB Circular A-130 (Managing Federal Information as a Strategic Resource);

(s) Paperwork Reduction Act (including amendments added by the Small Business Paperwork Relief Act), 44 U.S.C. 3501 - 3521;

(t) Government Paperwork Elimination Act, 44 U.S.C. 3504, note;

(u) 5 CFR Part 1320, Controlling Paperwork Burdens on the Public;

(v) Paperwork Reduction Act of 1995: Implementing Guidance (February 3, 1997, Preliminary Draft);

(w) Delegation of Authority No. 226 (Delegation of Responsibilities for the Collection of Information from the Public under the Paperwork Reduction Act);

(x) Also materials identified by the Office of Management and Budget’s Office of Information and Regulatory Affairs (OMB/OIRA) paperwork requirements page; and

(y) E.O. 13392, Improving Agency Disclosure of Information (12/14/2005).

(14) Travel and transportation:

(a) Section 901 of the Foreign Service Act of 1980, 22 U.S.C. 4081;

(b) Title 5, Chapter 57; Fly America Act of 1980, 49 U.S.C. 40118;

(d) 14 FAM;

(15) Working Capital Fund: Section 13 of the State Department Basic Authorities Act, 22 U.S.C. 2684;

(16) Printing and related activities:

(a) Title 44, U.S.C.;

(b) Government Printing and Binding Regulations;

(d) 48 CFR 8.8; and

(e) See also 5 FAM 1313; and

(17) Other authorities as appropriate.

1 FAM 006.1-2 Deputy Assistant Secretary for Domestic Operations and Emergency Services (A/DOES)

(CT:ORG-2; 10-22-2026)

a. The Deputy Assistant Secretary for Domestic Operations and Emergency Services (A/DOES) formulates and carries out policy and determines and develops program priorities pertaining to domestic emergency management, continuity programs, domestic real property, construction and design, and a full range of enterprise services, including facilities maintenance, multimedia services, and general services management.

b. A/DOES manages and establishes policies for domestic real property and facility management, domestic energy conservation, domestic construction and space utilization, environmental, and fire-protection and prevention programs, conference facilities and services, video production, authentications, employee services, domestic fleet management, technical support services, management of the National Museum of American Diplomacy (NMAD), emergency management and continuity program for the Department, and the provision of various services to employees of the Department.

c. The Deputy Assistant Secretary for Domestic Operations and Emergency Services is one of two deputy designated agency safety and health officials (along with a representative from the Bureau of Overseas Buildings Operations (OBO); see 1 FAM 006.10), develops and implements all domestic occupational health and safety programs for the Department and advises and coordinates with the designated agency safety and health official.

d. The Deputy Assistant Secretary for Domestic Operations and Emergency Services serves as the Department’s Alternate Continuity Coordinator and Reconstitution Manager. The reconstitution manager oversees the return of organization personnel to the original primary operating facility, if possible, or to a new primary operating facility. The Reconstitution Manager is responsible for assessing the viability of the affected facility/facilities, personnel, systems, records, and other resources; determining the suspense to replace, repair, or otherwise reconstitute facilities, personnel, systems, records, and other resources; supervising repair or replacement efforts; notifying leadership of the status of reconstitution efforts, including completion timelines; and, implementing a priority-based, phased approach to return to normal operations.

e. A/DOES consists of a Front Office of the DAS and two Managing Directors, with seven offices reporting to these principals.

f. The A/DOES Chief of Staff performs such managerial and policy duties as the Deputy Assistant Secretary directs, including supervising managerial and administrative support staff.

1 FAM 006.1-2(A) Managing Director for Real Property (A/DOES/RP)

(CT:ORG-2; 10-22-2026)

a. The managing director for Real Property oversees four offices: Office of Realty and Space Management (A/DOES/RP/RSM), Office of Design and Construction (A/DOES/RP/DC), Office of Facility Management Services (A/DOES/RP/FMS), and Office of Emergency Management (A/DOES/RP/OEM).

b. The managing director is responsible for the acquisition, design, construction, operations, maintenance, utilization, and safety preparedness of all domestic DOS facilities. The managing director directly oversees the intake and assessment of requests for space, construction, or facility changes.

c. A/DOES/RP is the Department’s liaison with the General Services Administration on space and building matters, including the assignment of space under the Randolph-Sheppard Act, which requires utilizing firms under the Society for the Blind to operate concessions and small-scale food services.

d. A/DOES/RP coordinates projects with the National Capital Planning Commission and the Fine Arts Commission on exterior architectural design and with various local authorities on facility regulatory matters, including zoning and building codes.

e. A/DOES/RP is the Department’s representative on the Historical Preservation Committee, the Federal Real Property Council, the General Services Administration (GSA) Real Property Executives Interagency Advisory Committee, and the Federal Administrative Managers Association.

f. A/DOES/RP manages the International Chancery Center Project that provides land for the establishment of foreign missions in the District of Columbia as well as the non-appropriated trust fund for development of the center.

1 FAM 006.1-2(A)(1) Office of Realty and Space Management (A/DOES/RP/RSM)

(CT:ORG-2; 10-22-2026)

The Office of Realty and Space Management (A/DOES/RP/RSM) is responsible for acquisition and disposal of real property and works to provide adequate and appropriate office space to all employees, as described in 17 FAM. The office consists of two divisions, Realty Management and the Space Management.

1 FAM 006.1-2(A)(2) Office of Design and Construction (A/DOES/RP/DC)

(CT:ORG-2; 10-22-2026)

a. The Office of Design and Construction (A/DOES/RP/DC) consists of two divisions, Planning and Development (A/DOES/RP/DC/PD) and Project Execution (A/DOES/RP/DC/PE), which are responsible for the development and oversight of architectural and engineering designs and cost estimates for the construction and/or alteration of the Department’s facilities as described in 17 FAM.

b. A/DOES/RP/DC carries out construction and alteration work and ensures that it complies with applicable life safety building codes, energy efficiency, air quality, handicapped accessibility, and other appropriate standards and guidelines.

1 FAM 006.1-2(A)(3) Office of Facility Management Services (A/DOES/RP/FMS)

(CT:ORG-2; 10-22-2026)

a. The Office of Facility Management Services (A/DOES/RP/FMS) operates and maintains all domestic owned and delegated facilities. A/DOES/RP/FMS is the Department's coordinator and liaison with GSA or commercial building owners for facility management issues in buildings the Department leases via GSA.

b. A/DOES/RP/FMS operates and oversees the maintenance of all building systems in owned and fully delegated facilities.

c. A/DOES/FMS consists of two divisions: Building Management Division (A/DOES/RP/FMS/BM) and Facility and Safety Programs (A/DOES/RP/FMS/FSP).

1 FAM 006.1-2(A)(4) Office of Emergency Management (A/DOES/RP/OEM)

(CT:ORG-2; 10-22-2026)

a. The Office of Emergency Management (A/DOES/RP/OEM) manages the Department’s Domestic Emergency Management Program and global continuity program. A/DOES/RP/OEM supports the Assistant Secretary for Administration as the Department’s continuity coordinator and serves as the Department’s continuity manager, with day-to-day responsibility for the global continuity program.

b. A/DOES/RP/OEM’s responsibilities include:

(1) Continuity planning and essential functions:

(a) Ensuring the Department’s essential functions continue during emergencies or continuity incidents by identifying required resources, developing and maintaining continuity plans, and providing Department-wide continuity guidance and technical assistance;

(b) Maintaining the Department’s succession plans for the Secretary in accordance with Executive Order 13251;

(c) Assisting each bureau and office in identifying mission essential functions that support the Department’s PMEFs, including through biennial Business Process Analysis and Business Impact Analysis; and

(d) Ensuring all aspects of the Department’s continuity programs meet executive branch requirements and are fully integrated across continuity and resilience efforts, and representing the Department’s continuity equities to interagency partners.

(2) Continuity communications:

(a) Provides vital communications capabilities as part of the Department’s global continuity program effort. The communications capabilities enable the Department's ability to conduct its essential functions. Manages all information technology and communication equipment and systems to support the Emergency Relocation Groups (ERG) at all levels of classification necessary to perform its duties;

(b) The equipment and systems are outlined in Office of Science and Technology Policy (OSTP) - OMB Directive 16-1: Minimum Requirements for Federal Executive Branch Continuity Communications Capabilities. Equipment includes: computers, phones, radios, crypto, circuits, and media converters; and

(c) Oversees and reports on routine testing of the Department's equipment and systems. They are responsible for monitoring, accounting for, and testing all equipment and systems that support the Department's continuity mission through the ERG.

(3) Incident management and domestic emergency response:

(a) Implementing all-hazards incident management, consistent with the NRF, and ensuring the Department fulfills its NRF roles and responsibilities in support of domestic incidents affecting the United States;

(b) Coordinating with local, state, and federal emergency management and operations centers on the Department’s internal emergency response activities, except for law enforcement and security responsibilities;

(c) Providing domestic emergency management, coordination, and support to interagency committees, working groups, and task forces, and serving as an interagency liaison as required, except for law enforcement/security responsibilities as described in 1 FAM 006.1-1(B), paragraph o; and

(d) Overseeing program management of the domestic emergency notification system, Safety and Accountability for Everyone, and coordinating domestic accountability activities for the Department during emergencies.

(4) Threat and hazard information:

· Gathering, analyzing, and disseminating hazard and threat information to senior leadership and other Department stakeholders when incidents adversely affect Department personnel, facilities, or mission.

(5) Continuity facilities, communications, and ERGs:

(a) Managing and maintaining emergency relocation continuity facilities and operating classified and unclassified communications systems to support connectivity between the Department and key government leadership and stakeholders;

(b) Coordinating the Department’s ERGs, including orientation, training, alert and notification, team activation and recall, and ensuring bureaus designate and train sufficient personnel to support continuity activities; and

(c) Overseeing the Department’s participation in presidential successor programs, in coordination with the White House Military Office and the Secretary’s Protective Detail.

(5) Training, exercises, and operational plans:

(a) Identifying, orienting, training, and exercising selected Department personnel in continuity roles, responsibilities, and operations;

(b) Providing technical guidance, templates, and assistance to bureaus and offices for the development and implementation of drills and exercises; and

(c) Developing and implementing operational plans and coordinating the Department’s participation in U.S. Government contingency and continuity activities that support the Department’s continuity program and other national security continuity efforts.

1 FAM 006.1-2(B) Managing Director for Enterprise Services (A/DOES/ES)

(CT:ORG-2; 10-22-2026)

The Managing Director for Enterprise Services (A/DOES/ES) oversees three offices: Office of General Services Management (A/DOES/ES/GSM), National Museum of American Diplomacy (A/DOES/ES/NMAD), and Office of Strategy, Resources, and Policy (A/DOES/ES/SRP).

1 FAM 006.1-2(B)(1) Office of General Services Management (A/DOES/ES/GSM)

(CT:ORG-2; 10-22-2026)

The Office of General Services Management (A/DOES/ES/GSM) manages a diverse array of professional and support services provided for the Department domestically, operating under three distinct divisions: Event Management and Hoteling Division (A/DOES/ES/GSM/EMH), Transportation and Fleet Management Division (A/DOES/ES/GSM/TFM), and Media Services Division (A/DOES/ES/GSM/MS).

1 FAM 006.1-2(B)(2) Event Management and Hoteling Division (A/DOES/ES/GSM/EMH)

(CT:ORG-2; 10-22-2026)

a. The Event Management and Hoteling Division (A/DOES/ES/GSM/EMH) administers a variety of programs that support Department staff. It consists of an Event Management Branch and the Special Services Branch.

b. The Event Management Branch manages the domestic enterprise conference and reception rooms in the National Capital Region, and enterprise hoteling areas as described in 17 FAM. It also manages reception services in the National Capital Region.

c. The Special Services Branch provides services such as the flag program, contract labor services, disposal of classified waste material, public information boards, door signage, and lock and safe repair and installation. The Branch serves as the Department’s liaison with designated retail establishments within the Harry S Truman Building and also serves as the Chairperson of the Food Services Patrons Committee. The Special Services Branch also manages the Department's photocopier program, maintains control over the use of large-volume photocopier equipment, and approves the acquisition of any publishing equipment that has large volume printing, graphics, and duplicating capabilities.

1 FAM 006.1-2(C) Transportation and Fleet Management Division (A/DOES/ES/GSM/TFM)

(CT:ORG-2; 10-22-2026)

a. The Transportation and Fleet Management Division (A/DOES/ES/GSM/TFM) is responsible for the development, implementation and oversight of policy and regulations governing the Department’s domestic motor vehicle fleet throughout the United States.

b. A/DOES/ES/GSM/TFM operates the Department's shuttle buses, special group transportation, executive car and driver service and the U-Drive-It vehicle program at domestic locations.

c. A/DOES/ES/GSM/TFM serves as the principal advisor to the Deputy Assistant Secretary for Domestic Operations and Emergency Services (A/DOES) on all aspects affecting the Department’s domestic fleet management and formulates the Department domestic fleet management policies. A/DOES/ES/GSM/TFM is responsible for the oversight of the acquisition, use, inventory accountability, and disposition of domestic motor vehicles.

d. A/DOES/ES/GSM/TFM:

Serves as the Department's primary point-of-contact for all domestic fleet-related inquiries from other departments and agencies (e.g., OMB, GSA, DOE, DOT, EPA, etc.), to include entering into agreements with Federal, State, or municipal agencies on the operation of Department of State vehicles.

e. Implements new/revised public laws, Executive orders, Congressional mandates, and Federal policies/regulations related to fleet management applicable to domestic motor vehicles.

f. Oversees domestic accident investigations involving Department official vehicles, providing pertinent documentation and making recommendations to the Office of the Legal Adviser (L) in connection with resultant tort claims.

g. A/DOES/ES/GSM/TFM is responsible for the provision and oversight of motor vehicle operational services throughout the United States, including vehicle rental, lease, and procurement, scheduled and unscheduled group transportation, executive car and driver service, and motor pool operations.

h. A/DOES/ES/GSM/TFM manages the Department’s energy conservation program for domestic vehicles. In this regard, A/DOES/ES/GSM/TFM assumes the lead-role in developing and implementing plans, tracking progress and preparing periodic reports to Congress, DOE, GSA and OMB (including fleet scorecards) on compliance to fleet energy mandates contained in the EPAct, standing Executive orders and other Federal regulations.

i. A/DOES/ES/GSM/TFM, as the manager of the domestic vehicle fleet, partners with the Bureau of Diplomatic Technology (DT) in prioritizing system enhancements, data collection, analysis, and reporting requirements for the Department’s vehicle Fleet Management Information System (FMIS).

1 FAM 006.1-2(D) Media Services Division (A/DOES/ES/GSM/MS)

(CT:ORG-2; 10-22-2026)

a. A/DOES/ES/GSM/MS provides live and videotape coverage of official internal events. The staff writes, directs, shoots and edits original video-taped programs on a variety of issues for domestic offices and U.S. missions to a variety of audiences, both public and private.

b. A/DOES/ES/GSM/MS provides presidential travel audio-visual support; audio-visual services such as interpretation equipment, microphones, projectors, speakers, and cable television; and photographers for official photos and events.

1 FAM 006.1-2(E) National Museum of American Diplomacy (A/DOES/ES/NMAD)

(CT:ORG-2; 10-22-2026)

The National Museum of American Diplomacy (A/DOES/ES/NMAD) advances public understanding of the Department of State and the practice of diplomacy by collecting, preserving, and interpreting artifacts and materials that capture, contextualize, and communicate American diplomacy. A/DOES/ES/NMAD uses its collections, exhibitions, educational programs, and digital content to document the work and experiences of U.S. diplomats and America’s global engagement; connect past and present diplomatic challenges; and build awareness of the power and impact of American diplomacy.

1 FAM 006.1-2(F) Office of Strategy, Resources, and Policy (A/DOES/ES/SRP)

(CT:ORG-2; 10-22-2026)

a. The Office of Strategy, Resources, and Policy (A/DOES/ES/SRP) advises the Deputy Assistant Secretary for Domestic Operations and Emergency Services, Managing Directors, and A/DOES office directors on human resources (direct hire and contract staff), budget and financial planning, policy formulation, and other administrative issues affecting the directorate, the A Bureau, and the Department.

b. A/DOES/ES/SRP oversees, in coordination with other A/DOES offices, the bureau’s financial resources; human resources; policy and strategic planning formulation, analysis, and coordination; and administrative support services.

c. A/DOES/ES/SRP consists of three divisions: Strategic Planning and Communications Division, Business Division, and Program Analysis and Evaluation Division.

d. A/DOES/ES/SRP works in close coordination with Comptroller and Global Financial Services (CGFS) and Bureau of Budget and Planning (BP) on financial planning and budget issues, human resources requirements, and strategic planning and policy.

e. A/DOES/ES/SRP provides A/DOES offices with human resources services, including advising, developing, and implementing actions on position classification, position management, and recruitment and staffing.

f. A/DOES/ES/SRP maintains budget and financial controls system to ensure A/DOES program budgets are executed consistent with enacted appropriations, apportionments, allotment authorities, approved financial plans, and statutes.

g. A/DOES/ES/SRP directs the financial planning and resource allocation process for the A/DOES directorate, including budget planning and execution, contract administration and oversight, and development of office spend plans and budget requests.

h. A/DOES/ES/SRP conducts policy analysis and formulation in support of all A/DOES offices.

1 FAM 006.1-3 Deputy Assistant Secretary for Shared Knowledge Services (A/SKS)

(CT:ORG-2; 10-22-2026)

a. The Deputy Assistant Secretary for Shared Knowledge Services (A/SKS) provides overall liaison, interface, and outreach functions for knowledge management and information access programs within the Department and in partnership with other federal agencies.

b. The Deputy Assistant Secretary for A/SKS serves as

(1) The designated Senior Agency Official for Privacy with overall responsibility and accountability for ensuring the Department’s implementation of information privacy protections in accordance with OMB Memorandum M-16-24;

(2) Chief Knowledge Officer for the Department, responsible for providing strategic direction to manage knowledge assets and programs throughout the Department; and guiding and supporting knowledge management initiatives within State and between State and other agencies and foreign affairs partners; and

(3) Deputy chief FOIA officer in support of the Chief FOIA officer.

c. A/SKS consists of a Front Office, a Managing Director for Privacy, Policy, and Knowledge Management (A/SKS/PPKM), a Managing Director for Information Access Programs (A/SKS/IAP), and the Office of the Historian (A/SKS/OH).

d. A/SKS serves as the primary point of contact and principal advisor for Department officials on all matters concerning the management of information as a critical resource specifically relating to records life-cycle management, public disclosure and need-to-know access to information, classification management and declassification review, management of Restricted Data and Formerly Restricted Data, privacy, research of official record and public information resources, and corporate records archives. A/SKS promotes the integration of life-cycle management principles in the Department's business and operations, particularly in the development and application of new technology.

e. A/SKS plans, develops, implements, and evaluates information and records-related programs, policies, rules, regulations, practices, and procedures on behalf of the Secretary to ensure compliance with applicable law and policy.  These include the Federal Records Act (FRA); the FOIA and electronic FOIA (EFOIA) provisions; the Privacy Act; 22 U.S.C. 4354 (pertaining to document production for the Congress and the Foreign Relations of the United States (FRUS) series acceleration); 42 USC 2011 et. seq. (Atomic Energy Act) and 10 CFR 1045 (Nuclear Classification and Declassification); Executive Orders concerning national security information, including Executive Order 13526; relevant portions of the E-Government Act of 2002; OMB Circular A-130, covering information resources management; and Executive Orders concerning improving agency disclosure of information, including Executive Order 13392.

1 FAM 006.1-3(A) Managing Director for Privacy, Policy, and Knowledge Management (A/SKS/PPKM)

(CT:ORG-2; 10-22-2026)

The Managing Director for Privacy, Policy, and Knowledge Management (A/SKS/PPKM) oversees three offices responsible for federal privacy mandates, centralized Department organization policies, federal records management including the Department’s Agency Records Officer, Knowledge Management, and Library Services including the Ralph J. Bunche Library. The Managing Director is the Department’s Chief Privacy Officer.

1 FAM 006.1-3(A)(1) Office of Privacy and Organizational Policy (A/SKS/PPKM/POP)

(CT:ORG-2; 10-22-2026)

a. The Office of Privacy and Organizational Policy (A/SKS/PPKM/POP) provides centralized management of the Department’s privacy, Foreign Affairs Manual (FAM) and Foreign Affairs Handbook (FAH), information collections, Federal Register, rulemaking, delegations of authority, forms, plain writing, and classification policy programs:

(1) A/SKS/PPKM/POP provides a focal point for the many complex and diverse inter-functional activities relating to privacy protection and promotes consistent implementation of privacy policies and legal requirements:

(a) Coordinates responses to, and implementation of, White House directives, and leads the Department’s responses to OMB and Government Accountability Office data calls and inquiries relating to privacy policy;

(b) Leads and coordinates multi-functional projects, studies and research activities to identify and address privacy issues, and participates in various inter- and intra-agency boards, committees and groups;

(c) Reviews legislative and other initiatives proposed by Congress, other agencies and the public, and formulates Department privacy policy;

(d) Provides technical expertise to the Department’s Core Response Group (CRG) and directs the assembly of CRG members to address data breaches involving personally identifiable information (PII);

(e) Conducts reviews of privacy impact assessments (PIAs) and Privacy Act statements (PAS) to ensure that privacy requirements are fully integrated into the Department’s information technology systems;

(f) Supports implementation of the E-Government Act of 2002 and relevant portions of the Federal Information Security Modernization Act of 2014;

(g) Serves as the Department’s technical expert on the Privacy Act and, as such, responds to inquiries concerning privacy issues/concerns, conducting follow-up as necessary;

(h) Works with Department business owners to assist with the development, modification, and rescission of Systems of Records Notices (SORNs);

(i) Coordinates with Department Bureaus to provide advice and guidance following PII breaches, regarding notifications to impacted individuals and mitigation measures, which may include identity protection services;

(j) Develops training tools to increase privacy awareness within the Department; and

(k) Coordinates with DT to implement the Department’s Risk Management Framework and ensures the appropriate privacy controls are applied to information systems.

b. In collaboration with Department bureaus and offices, A/SKS/PPKM/POP ensures Department policies and procedures are maintained in the FAM and FAH. The FAM also contains directives based on statutes, executive orders, Presidential directives, OMB circulars, and other legal directives. The Department’s directives, written in compliance with the Plain Writing Act of 2010, are codified in the FAM following a rigorous, Department-wide clearance process, allowing experts to recommend content to be included in the draft document. A/SKS/PPKM/POP maintains the historical archives of past FAM/FAH versions. A/SKS/PPKM/POP publishes the FAM/FAH on the Department’s intranet (OpenNet) and classified networks as well as the Department’s public website on the Internet.

c. A/SKS/PPKM/POP manages the Department’s Information Collection Program under the Paperwork Reduction Act (PRA). An information collection is generally a request by the Federal Government to asked standardized questions from 10 or more members of the public, either foreign or domestic, in a year. The information collections coordinator works closely with the OMB to ensure the Department complies with OMB regulations and guidelines. A/SKS/PPKM/POP monitors compliance with the PRA and assists Department program offices with their submissions to OMB in order to seek its approval to collect information. The Information Collections Program is explained in 18 FAM 201.5.

d. A/SKS/PPKM/POP has liaison responsibility with the Office of the Federal Register (OFR) on all matters concerning Department of State publications in the Federal Register. The designated Federal Register liaison has sole authority for submissions to the OFR on behalf of the Department. Submissions to the OFR may include proposed rules, final rules, Presidential determinations, and public notices, some examples of which include, but are not limited to, meetings held by advisory committees, the development of a new system of records, and the designation of certain groups as terrorist organizations. Submissions to the Federal Register are explained in 18 FAM 201.6.

e. A/SKS/PPKM/POP oversees the Department’s Rulemaking program, the purpose of which is to comply with the Administrative Procedure Act and other statutes, pertinent executive orders, and all pertinent OMB and OFR requirements in the most efficient, effective, and accurate manner in order to impose the least burden necessary on the U.S. public to achieve Department objectives. The majority of Department rule types are proposed, interim, final, and direct final rules. A/SKS/PPKM/POP coordinates with responsible Department program offices to review and analyze their rule documents prior to OMB review and OFR submission. In this centralized process, A/SKS/PPKM/OP also manages the Department’s content in the Federal Docket Management System to ensure Department rules meet e-Government requirements and are available for public review and comment. The Rulemaking Program is explained further in 18 FAM 201.4.

f. A/SKS/PPKM/POP operates the Department’s Delegations of Authority program, in collaboration with originating offices and L, to process, archive, and make available to the public these documents. Written Department of State delegations of authority are the primary means for assigning specific legal responsibilities conferred on the Department, the Secretary, or other senior Department officials by statute, Executive Order, or similar legal instrument to other Department of State officials and offices.

g. A/SKS/PPKM/POP administers the Department’s Forms program, which is the central program office responsible for coordinating the creation and implementation of policy decisions regarding Department forms. The Forms Program defines a form as a standardized data collection instrument used to capture information from multiple people. This includes forms which are completed as a discrete document such as a pdf or far (both printed and electronic), and application-generated or web-based portals and other automated workflows:

(1) All Department forms, used domestically or internationally, must be approved and processed through A/SKS/PPKM/POP to ensure compliance with applicable statutes and regulations (such as Section 508 of the Rehabilitation Act, Paperwork Reduction Act, Privacy Act, Government Paperwork Elimination Act, and other mandates), as well as to minimize effort and cost burden to the Department by eliminating redundancies; and

(2) The Forms Program is responsible for all Department forms policy governing the forms lifecycle, including creating, editing, deleting, and archiving forms. It helps ensure forms compliance by conducting a Department-wide annual forms review. It maintains a centralized forms repository that houses the Department’s official master copies. It also works with Department stakeholders to identify owners of unassigned and unregistered forms, and to bring these forms into compliance. More on this program can be found at 18 FAM 201.7.

h. A/SKS/PPKM/POP manages the Department’s implementation of the Plain Writing Act and is responsible for:

(a) Compiling and posting the annual compliance report on the Department’s public facing plain writing website;

(b) Providing plain writing briefings for employees;

(d) Collaborating with Department entities to increase the use of plain writing in their documents; and

(e) Liaising with the Center for Plain Language.

i. A/SKS/PPKM/POP manages the Department’s classification information program under E.O. 13526 13526 (Classified National Security Information) and associated regulations, statutes, and international agreements and is responsible for:

(1) Developing policy, guidance, implementing instructions, training, and reporting to ensure Department of State compliance with E.O. 13526, E.O. 13556 (Controlled Unclassified Information), related requirements of 42 USC 2011 et. seq. (Atomic Energy Act) and 10 CFR 1045 (Nuclear Classification and Declassification), and other international agreements related to information classification and public release;

(2) As required under E.O. 13526, accepts and processes classification appeals and requests for classification assessment on behalf of the Department;

(3) Provides pre-publication security review for former Department personnel, consistent with E.O. 13526 and related authorities, to support compliance with non-disclosure agreements;

(4) Consistent with E.O. 13526, provides former Department personnel appointed by the President or Vice President with access to their eligible records for historical research purposes. Record contents remain subject to declassification requirements; and

(5) Actively participates in interagency and international training and meetings, policy formation and coordination activities related to its mission.

1 FAM 006.1-3(A)(2) Office of Enterprise Records Management (A/SKS/PPKM/ERM)

(CT:ORG-2; 10-22-2026)

a. The agency Records Officer in the Office of Enterprise Records Management (A/SKS/PPKM/ERM) serves as the Secretary's delegated records officer with responsibility for the U.S. Government's foreign policy archives, a unique collection of international significance. In this capacity, the Agency Records Officer exercises program management responsibility for all records Department-wide throughout their life cycle (creation, acquisition, maintenance, use, and disposition).

b. A/SKS/PPKM/ERM serves as the Secretary's representative to the Archivist of the United States and the National Archives and Records Administration (NARA), as well as to other Federal and regulatory agencies on all records.

c. A/SKS/PPKM/ERM formulates and oversees the implementation of Department policy and guidance for record keeping in accordance with the Department's strategic plan; Congressional mandates for all electronic and non-electronic records; National Archives and Records Administration regulations, standards and guidance; and appropriate national and international professional records/information management standards.

d. A/SKS/PPKM/ERM analyzes, evaluates, and oversees the records management program, activities, and operations. A/SKS/PPKM/ERM institutes policies, practices, procedures, guidelines, and regulations while ensuring the integration of requirements in operations and activities, especially in developing and applying to new technology. It coordinates records management issues with other agencies, particularly with the NARA. A/SKS/PPKM/ERM represents the bureau and the Department at inter-agency and public fora and working groups.

e. A/SKS/PPKM/ERM provides expert advice and counsel to officials at all levels on agency-wide electronic and non-electronic records management issues. A/SKS/PPKM/ERM advises senior program managers, the CIO and L on adequacy of documentation and creation and management of agency records.

f. A/SKS/PPKM/ERM participates in the Department's capital planning process for all major information systems to ensure that records management functionality appropriate to the records/information assets they support is included in system design. A/SKS/PPKM/ERM advises program managers and IT managers on metadata requirements necessary to achieve this functionality.

g. A/SKS/PPKM/ERM works with DT and the CIO to build records management functionality into the Department's enterprise architecture and to ensure all Department information systems incorporate records management functionality appropriate to the records/information assets.

h. A/SKS/PPKM/ERM provides technical assistance and guidance to the Department and posts on information life-cycle of records to improve operations and protect information resources.

i. A/SKS/PPKM/ERM operates the records disposition scheduling project for all Department records, regardless of media. A/SKS/PPKM/ERM reviews, develops and updates disposition authorities to ensure appropriate preservation of records. This includes the requirement to schedule all records, including electronic records, and any other media.

j. A/SKS/PPKM/ERM works closely with Department offices ensuring compliance with the FRA, E-Government Act, and NARA directives.

k. A/SKS/PPKM/ERM provides briefings, training and outreach to all employees on their responsibilities for the creation, maintenance, use, and disposition of records.

l. A/SKS/PPKM/ERM administers the records liaison program to Department bureaus and Foreign Service posts to implement the laws and regulations on the life-cycle of records program.

m. A/SKS/PPKM/ERM conducts records management compliance reviews.

n. A/SKS/PPKM/ERM operates the Records Service Center (A/SKS/PPKM/ERM/RSC) for all office, post, and lot files and portions of the corporate records archives. It screens non-archival material and prepares records for immediate and final disposition in accordance with disposition schedules and eventual transfer to NARA, National Personnel Records Center, and other Federal records centers.

o. A/SKS/PPKM/ERM implements, administers, and operates the Department's Vital Records Program as required by Executive Order 12656.

p. The Agency Records Officer has delegated authority to certify copies of records as true and accurate copies of Department of State official records (excluding passport records) for legal purposes.

1 FAM 006.1-3(A)(3) Office of Knowledge and Library Management (A/SKS/PPKM/KLM)

(CT:ORG-2; 10-22-2026)

a. The Office of Knowledge and Library Management (A/SKS/PPKM/KLM) develops, administers, and operates the Ralph J. Bunche Library. The Bunch Library is the highest level authority on library and information services, providing technical guidance on library-related issues and the use of commercial data, research, and news products to domestic bureaus and posts abroad.

b. A/SKS/PPKM/KLM provides research services encompassing a wide range of commercially available sources as well as the Department’s official records.

c. A/SKS/PPKM/KLM makes a full suite of curated open-source databases, scholarly journals, and datasets available to all Department employees via OpenNet.

d. A/SKS/PPKM/KLM serves as a clearinghouse to purchase and manage access to proprietary commercial information and data resources at the most advantageous prices on behalf of domestic bureaus and overseas posts.

e. A/SKS/PPKM/KLM serves as the Department’s central knowledge management office, overseeing projects and services that use human-centered design principles to create an enterprise-wide knowledge management platform that provides Department employees with customizable and rapid access to the information they need to do their jobs effectively.

f. A/SKS/PPKM/KLM implements outreach programs to cultivate a community of practice that embraces knowledge management, research, and the effective use of commercial data, news, and research products in alignment with the Department’s learning agenda.

g. A/SKS/PPKM/KLM represents the Department on government and private-sector cooperative library service bodies and at professional meetings.

1 FAM 006.1-3(B) Managing Director for Information Access Programs (A/SKS/IAP)

(CT:ORG-2; 10-22-2026)

a. The Managing Director for Information Access Programs (A/SKS/IAP) oversees offices responsible for federal information access programs, including for executive agencies, other branches of government, and for the public. This includes overseeing implementation of the requirements of the FOIA, Privacy Act, Ethics in Government Act, Executive Orders on Classified National Security Information, 22 U.S.C. 4354, discovery orders, subpoenas, and other special document production demands.  A/SKS/IAP ensures that responses to such requests are timely, accurate, and complete.

b. A/SKS/IAP is also responsible for the Department’s classification and declassification policies and its Controlled Unclassified Information program established by Executive Order 13556 and successor Orders.

c. A/SKS/IAP promotes customer service principles and institutes initiatives to comply with applicable laws, regulations, and policies regarding customer service and accessibility standards.

d. A/SKS/IAP advises A/SKS on compliance with the requirements of FOIA.

e. A/SKS/IAP ensures implementation of and compliance with the classification management and declassification requirements of applicable Executive Orders and associated requirements of 42 USC 20112011 et. seq. (Atomic Energy Act) and 10 CFR 1045 (Nuclear Classification and Declassification).

f. A/SKS/IAP coordinates with regional and functional Bureaus and other federal agencies to support U.S. engagement with foreign governments, including the NATO Alliance, on declassification and public disclosure matters.

1 FAM 006.1-3(B)(1) Office of Freedom of Information Act (FOIA) Case Processing (A/SKS/IAP/FCP)

(CT:ORG-2; 10-22-2026)

a. The Office of FOIA Case Processing (A/SKS/IAP/FCP) is led by the FOIA Public Liaison and is responsible for executing the Department’s responsibilities under the FOIA and the access provisions of the Privacy Act, including the intake and acknowledgment of requests and conducting searches for, collecting, reviewing, and making determinations in conjunction with affected bureaus concerning release of responsive records to requesters. A/SKS/IAP/FCP analyzes the content of requests to determine which Department bureaus, offices, overseas posts, or other records systems would be reasonably likely to contain the requested records and works with the identified components in the collection and review of responsive records.

b. A/SKS/IAP/FCP houses the FOIA Requester Service Center, which serves as the primary point-of-contact for any person who has a question about how the FOIA is implemented at the Department, how to make a request, or the status of their request. The FOIA public liaison serves as a supervisory official to whom a FOIA requester can raise concerns about the service the requester has received from the FOIA Requester Service Center. The FOIA public liaison is responsible for assisting in reducing delays, increasing transparency and understanding of requests’ current status, and assisting in the resolution of disputes.

c. A/SKS/IAP/FCP designs, develops, and maintains the Department’s internet FOIA website, including the public access portal where persons can search for and review Department records, learn about the Department’s information access process, and submit information access requests.

d. A/SKS/IAP/FCP provides briefings, training, and outreach to Department employees, including decentralized FOIA offices, to increase awareness of their responsibilities under the FOIA and other information access laws and regulations and monitors their effectiveness to ensure timely reporting and compliance with such laws and regulations.

1 FAM 006.1-3(B)(2) Office of Litigations and Appeals (A/SKS/IAP/LA)

(CT:ORG-2; 10-22-2026)

a. The Office of Litigation and Appeals (A/SKS/IAP/LA), in cooperation with the Office of the Legal Adviser for Management (L/M), processes and responds to FOIA and Privacy Act cases that are the subject of litigation and responds to appeals of denial of access to information under provisions of the FOIA, Privacy Act, Privacy Act Amendment, and the mandatory declassification review provisions of Executive Order 13526 and any successor orders.

b. A/SKS/IAP/LA collaborates with L/M on the processing of FOIA/Privacy Act litigation, including to determine the scope of the request; conduct searches for, collect, and review records; coordinate the review of Department records with internal stakeholders and other government agencies; provide final productions for release to Plaintiff; and negotiate and approve settlements.

c. A/SKS/IAP/LA regularly liaises with the Department of Justice and L/M on litigation strategies.

d. A/SKS/IAP/LA coordinates the Department’s responses to consultations of FOIA and Privacy Act cases that are the subject of litigation against other government agencies and contain information under the purview of the Department.

1 FAM 006.1-3(B)(3) Office of Special Document Production (A/SKS/IAP/SDP)

(CT:ORG-2; 10-22-2026)

a. A/SKS/IAP/SDP coordinates special document production efforts to ensure the Department’s compliance with Congressional investigative requests and subpoenas, requests from legislatively-established commissions, and other similarly mandated document production efforts as directed by Department leadership in support of Federal Government or Department transparency and discretionary release initiatives.

b. A/SKS/IAP/SDP liaises with L/M and the Bureau of Legislative Affairs to intake and acknowledge requests, conduct searches, collect and review responsive records, and coordinate appropriate bureau, third agency, and legal review prior to release. A/SKS/IAP/SDP analyzes the content of requests to determine which Department bureaus, offices, overseas posts, or other records systems would be reasonably likely to contain the requested records and works with the identified components in the collection and review of responsive records.

1 FAM 006.1-3(C) The Office of the Historian (A/SKS/OH)

(CT:ORG-2; 10-22-2026)

The Office of the Historian (A/SKS/OH) implements three key missions of the Department of State: prepares and publishes the statutorily mandated Foreign Relations of the United States series; develops historical products, advice, and expertise that advances the Department’s policy and operational needs; and executes the Department’s mandated declassification review and associated public release programs. A/SKS/OH:

(1) Prepares and publishes the official documentary record of U.S. diplomacy in the Foreign Relations of the United States (FRUS) series in accordance with Public Law 102–138 (22 U.S.C. 4351, et seq.). Plans, researches, selects, annotates, edits, and reviews documents for inclusion in FRUS so that the series is "a thorough, accurate, and reliable documentary record of major United States foreign policy decisions and significant United States diplomatic activity.” Coordinates the declassification review of FRUS volumes within the Department of State and with other U.S. Government agencies, foreign governments, and international organizations. Oversees and coordinates the design, technical editing, typesetting, printing, and distribution of FRUS publications; also reviews, edits, and prepares for publication all major internal historical reports and other A/SKS/OH publications. Digitizes, enriches, and disseminates the complete FRUS corpus (1861-present) and other high value historical publications and datasets via the A/SKS/OH website (history.state.gov) and the HistoryAtState open government data repositories, by leveraging open standards and best practices from the fields of digital humanities and documentary editing, including the Text Encoding Initiative. Devises, implements, and oversees the execution of long-term planning for building a digital historical research and production infrastructure for A/SKS/OH, including modernizing the process of transforming FRUS manuscripts into print-ready and digital editions. Coordinates the activities of the Department of State’s statutorily mandated Advisory Committee on Historical Diplomatic Documentation and serves as the Department sponsor of the Committee;

(2) Provides evidence-based historical insights to the Department of State through a wide range of responsive and anticipatory work. Leverages staff subject matter expertise and access to Department records systems and repositories to conduct historical research grounded in professional methodologies in both classified and unclassified records. Executes an oral history program; liaises with other Department components to apply history in policy development and implementation; creates and maintains historical datasets; and collaborates with Department components to fulfill other requirements for historical training, information, or products. Makes recommendations to ensure the preservation of the historical diplomatic record, including electronic records; and

(3) Serves as the delegated Declassification Authority for the Department of State’s classified information, ensuring compliance with all declassification review and associated public release requirements in Executive Order 13526, “Classified National Security Information,” and its implementing regulation, 32 C.F.R. 2001. A/SKS/OH is responsible for ensuring the Department’s adherence to declassification-related procedural requirements of 42 USC 2011 et. seq. (the Atomic Energy Act) and 10 C.F.R. 1045, “Nuclear Classification and Declassification,” and compliance with international agreements related to the declassification of foreign government classified information and classified North Atlantic Treaty Organization information. Executes the Department’s responsibilities for automatic and or systematic declassification; Mandatory Declassification Review requests; and foreign government requests for the declassification and public release of U.S. Government information received through diplomatic channels.

1 FAM 006.1-4 Deputy Assistant Secretary for Global Operations (A/GO)

(CT:ORG-2; 10-22-2026)

a. The Deputy Assistant Secretary for Global Operations (A/GO) directs and coordinates the Department's supply chain programs and policies, much of which enable the whole-of-government abroad. These include: transportation, warehousing, bespoke secure logistics, travel and employee relocation management, distribution, travel claims, diplomatic pouch and mail, global fleet management, IT logistics systems, logistics professional development, and accountable property management. A/GO is also responsible for programs that enable the Federal government to deploy talent worldwide to advance U.S. government foreign policy and national security, including overseas schools, U.S. government-wide allowances in foreign areas, as well as for implementing risk assessments and mitigation processes for contracting in sensitive or critical environments as mandated in Section 846 of the National Defense Act for Fiscal Year 2013.

b. A/GO programs support crisis logistics preparedness and response including departures, evacuations, security reinforcements, as well as disaster and humanitarian assistance response. This includes: logistics support directly or in coordination with industry, international partners and NGOs, the military and/or interagency; air, sea, and land conveyance chartering support; pouch and mail diversion support; contractor departure and evacuation visibility in critical environments; allowances and overseas schools support; and accountable property and fleet compliance support. The Deputy Assistant Secretary for Global Operations coordinates closely with the Under Secretary for Management, Executive Secretary, Regional Bureau’s Executive Offices, and their teams on logistics requirements before and during a crisis or contingency operation.

c. A/GO defines business requirements for information technology in support of enterprise logistics process. The Deputy Assistant Secretary for Global Operations serves as the executive sponsor for business requirements of Department enterprise logistics technology solutions.

d. A/GO represents the Department in various internal and external forums on logistics issues in order to strengthen partnerships across federal agencies, private industry, and international organizations. By fostering open communication, sharing best practices, and leveraging both comparative advantages and expertise, A/GO builds a network of trusted collaborators to support the Department’s mission.

e. The Deputy Assistant Secretary for Global Operations authorizes the Transportation Officer Warrant Program to ensure Department personnel procure transportation services in accordance with the Federal Management Regulation (FMR).

f. A/GO also oversees policies in the following FAM and FAH chapters: 2 FAM 600, 3 FAM 3200, 3 FAH-1 H-3200, 14 FAM and 14 FAH. A/GO is also responsible for waivers and exceptions related to these policies. Additionally, A/GO develops and implements the government-wide DSSR and allowance rates.

g. The Deputy Assistant Secretary for Global Operations serves as the Department’s Senior Travel Official (STO).

h. The Deputy Assistant Secretary for Global Operations chairs the Committee on Exceptions to Foreign Service Transportation and Travel Regulations, which reviews, evaluates, and adjudicates individual requests for relief from strict application of existing regulations.

i. The Deputy Assistant Secretary for Global Operations serves as the Department’s representative to the Whole of Government Logistics Council and the Department of Defense’s Joint Logistics Enterprise. A/GO hosts the Defense Logistics Agency’s (DLA) liaison for the Department of State and serves as the Department’s lead in coordination with DLA.

j. The DAS of Global Operations’ team oversees strategic planning, program development and planning, budget analysis and financial management services for the Directorate. This office coordinates budgeting, spend plans, working capital rate setting, monitors obligations, and serves as the Directorate’s representative to the ICASS Working Group. The office develops, prepares, and defends logistics management appropriations and authorization requests in the Department with BP and CGFS. This office coordinates FAR-based contracting support with GA on behalf of the Directorate and tracks FMR based contracting by A/GO transportation officers. The office coordinates training in coordination with the program offices, regional bureau executive directors, and posts. This office serves as the focal point for the directorate on human resources related issues in partnership with the Bureau of Human Resources (HR) and the Executive Office for Management (M/EX).

k. The DAS of Global Operations’ team oversees policies and procedures for the Department’s personal property claims program under the Military Personnel and Civilian Claims Act of 1964, as amended, and under the terms and conditions of transportation tenders-of-service, assisting customers with filing claims for items missing and/or damaged during transit.

1 FAM 006.1-4(A) Managing Director for Logistics Operations (A/GO/OPS)

(CT:ORG-2; 10-22-2026)

a. The Managing Director for Logistics Operations (A/GO/OPS) oversees the delivery of personal effects, supplies, warehousing, diplomatic pouch and mail, and other shipping services to support the Department's global diplomatic mission.

b. The Managing Director for Logistics Operations serves as the Logistics Cell Lead during a crisis, oversees logistics support to Department crisis response and staffs task forces, in coordination with Crisis Management and Strategy (CMS), Diplomatic Security (DS), Consular Affairs (CA), Disaster and Humanitarian Response, Regional Bureaus, and other Department, military, and interagency partners. Coordinates across A/GO managing directorates as appropriate.

c. A/GO/OPS serves as the focal point with the Departments of Homeland Security, Commerce, Transportation, and Defense; the U.S. Postal Service, and other interagency and international partners to execute the Directorate’s mission. Exercises the Determination of Non-Availability delegation of authority from the Maritime Administration.

d. The Managing Director of A/GO/OPS develops partnerships with industry to execute the Directorate’s mission.

e. The Managing Director serves as the Department’s alternate representative to the Whole of Government Logistics Council.

f. The Managing Director serves as the Senior Transportation Officer for the Department and oversees the Transportation Officer Warrant Program for the Deputy Assistant Secretary. Ensures training programs enable transportation officers to stay current on FMR requirements, and that the Department has accurate accounting of all warrants and issued tenders / government bills of lading.

g. The Managing Director oversees the freight forwarding working capital fund. Advises on rate setting and oversees budget, spending, and invoicing for A/GO/OPS entities. Coordinates with the DAS of Global Operations’ team and A/GO/PST Managing Director on their budget, spending, and invoicing.

h. Serves as the Department focal point for all logistics policy and systems including containers, diplomatic pouch, official supplies, personal effects, special programs, and national capital region couriered mail.

i. Serves as the focal point with INR on intelligence matters related to protecting the Department’s logistics operations and preparation for contingency logistics operations.

1 FAM 006.1-4(A)(1) Office of Secure Logistics (A/GO/OPS/SL)

(CT:ORG-2; 10-22-2026)

a. The Office of Secure Logistics (A/GO/OPS/SL) provides secure logistics support to the Department and interagency partners in the National Capital Region, domestic field offices, and posts worldwide.

b. A/GO/OPS/SL provides secure receipt, storage, and shipment of a wide variety of commodities including sensitive electronic equipment, construction material, furniture, and expendable supplies destined for Controlled Access Areas (CAA) in Department of State and interagency facilities worldwide. A/GO/OPS/SL also supports the receiving and shipping of time sensitive OBO projects, medical supplies, and DT equipment. A/GO/OPS/SL executes via several secure shipping methods.

c. A/GO/OPS/SL manages and promotes the Secure Expedited Logistics Program, a Working Capital Fund supported stock program created to support equipment and supply needs inside CAA spaces at posts worldwide.

d. A/GO/OPS/SL manages requests for services, project in-transit and flow-through order cargo used in a CAA. Working directly with A/GO/PST/PP, the office provides critical secure receipt, storage, and shipment of official vehicles.

e. A/GO/OPS/SL Office Director oversees the secure logistics warehouse in Virginia and the Frankfurt Secure Warehouse in Germany.

1 FAM 006.1-4(A)(2) Office of Transportation Management (A/GO/OPS/TM)

(CT:ORG-2; 10-22-2026)

a. The Office of Transportation Management (A/GO/OPS/TM) drafts, reviews, and administers transportation policies. A/GO/OPS/TM provides overall direction and assistance on the Department’s transportation practices and policies and is the primary point-of-contact with industry and other U.S. Government agencies on transportation for the Department of State.

b. A/GO/OPS/TM arranges the packing, storage, shipment, and delivery of employees’ personal effects, which includes transportation counseling services to Department of State offices and employees, and by agreement, interagency offices, employees, and their families.

c. A/GO/OPS/TM manages the Baltimore Despatch Agency and its consolidated receiving point (CRP).

d. A/GO/OPS/TM arranges diplomatic customs clearance services at points-of-entry for both air and ocean shipments inbound to the United States. This service also includes support to repatriate human remains.

e. The A/GO/OPS/TM Office Director coordinates Logistics Cell staffing for Department task forces, coordinates with CMS, DS, CA, Regional Bureaus, interagency partners, and others during crises and post evacuations. As part of the contingency logistics operations working group, serves as the forward face of A/GO with S/ES-O during crisis planning and taskforce operations, and coordinates with other offices across A/GO providing back office support including: air, sea, and land conveyance chartering support (A/GO/OPS/RLC); humanitarian and disaster assistance support (A/GO/OPS/HA); pouch and mail diversion support (A/GO/OPS/DPM); contractor departure and evacuation visibility in critical environments (A/GO/PST/CERM); allowances and overseas schools support (A/GO/PST/ALS); and accountable property and fleet compliance support (A/GO/PST/PP).

f. A/GO/OPS/TM conducts training for A/GO task force members, maintaining and iteratively updating the taskforce playbook and checklists, conducting after action reviews to improve processes, and working with DS Emergency Planning to ensure lessons learned on logistics are integrated into the Emergency Action Plan as required in 12 FAH-1.

g. A/GO/OPS/TM conducts oversight of commercial vendors who store household effects and supplies and manages the U.S. Logistics Office in Hagerstown, MD that stores household effects and supplies.

h. A/GO/OPS/TM facilitates the transport of secure shipments through the Secure Transportation Section at Dulles International Airport.

i. A/GO/OPS/TM serves as a voting member on the Committee on Exceptions to Foreign Service Transportation and Travel Regulations which reviews, evaluates, and adjudicates individual requests for relief from strict application of existing regulations.

j. A/GO/OPS/TM administers the Transportation Officer Warrant Program, providing warrant issuance, tender oversight, training, and technical guidance to ensure Department personnel procure transportation services in accordance with the FMR.

1 FAM 006.1-4(A)(3) Office of Regional Logistics Centers (A/GO/OPS/RLC)

(CT:ORG-2; 10-22-2026)

The Office of Regional Logistics Centers (A/GO/OPS/RLC) consists of transportation field operations managed with Despatch Agents located in New York, Miami, Seattle, Brownsville, and Antwerp. This includes managing the receipt and consolidation of supplies and household effects at CRPs attached to the Despatch Agencies for on-forwarding to posts worldwide:

(1) A/GO/OPS/RLC provides overall direction to the Department’s regional logistics operations and is the primary point-of-contact with the commercial transportation industry outside the Washington, DC area;

(2) A/GO/OPS/RLC arranges the packing, storage, shipment, and delivery of official supplies and employees’ personal effects at regional locations;

(3) A/GO/OPS/RLC provides professional and technical guidance on transportation policies, issues, and software to a wide range of stakeholders and customers worldwide;

(4) A/GO/OPS/RLC provides airfield support contracting and logistics support for major events and special security events with a Department nexus (ex. North Atlantic Treaty Organization summit, G20 summit, President of the United States diplomatic events, etc.). Provides charter support for White House and interagency foreign travel as requested;

(5) A/GO/OPS/RLC serves as the Department’s focal point on FMR chartering transportation services for routine, steady-state, special events, and crisis or contingency operations. Responsible for chartering all air, sea, and land transportation services in support of Department missions including special national security missions, departures, evacuations, security reinforcements, and humanitarian and disaster assistance missions. Serves as the Department’s focal point with USTRANSCOM and COCOM J4 directors to deconflict State charter operations as part of a crisis in their area of responsibility. Coordinates with A/GO/OPS/TM and the logistics cell to the CMS Taskforce during crises. Coordinates requirements with Department and interagency stakeholders as needed;

(6) Provides customs clearance services at ports throughout the United States and abroad as required;

(7) Develops and manages commercial mini-hubs and partnerships that extend regional logistics center scope and control of logistics operations abroad; and

(8) A/GO/OPS/RLC maintains operational relationship with USTRANSCOM for the Department’s logistics operations and holds the Department’s Transportation Account Code used to pay for and track military cargo and personal property shipments through the Defense Transportation System.

1 FAM 006.1-4(A)(4) Office of Diplomatic Pouch and Mail (A/GO/OPS/DPM)

(CT:ORG-2; 10-22-2026)

a. The Office of Diplomatic Pouch and Mail (A/GO/OPS/DPM) provides domestic mail, Diplomatic Post Office (DPO) mail, and unclassified and classified pouch service to the Department and other members of the foreign affairs community;

b. A/GO/OPS/DPM is the Department’s focal point for executing 39 USC 406 and 413 responsibilities, in partnership with the US Postal Service (USPS). Tracks the flow of mail through all systems used and serves as a liaison to the USPS, Military Postal Service Agency and commercial transportation industry to optimize the customer experience;

c. A/GO/OPS/DPM provides information and policy guidance to the foreign affairs community on effective and efficient use of classified and unclassified pouch, DPO, and domestic mail systems;

d. A/GO/OPS/DPM serves as the Department’s liaison with other Federal agencies and customers both domestically and abroad regarding the preparation, routing, customs clearance and accountability of materials entered into the classified and unclassified pouch systems and DPO mail stream worldwide. Maintains visibility on threats to the mail and diplomatic pouch system via INR and develops and / recommends countermeasures in collaboration with DS/C;

e. A/GO/OPS/DPM provides subject-matter expertise for Department of State mail policies and procedures found in 14 FAM/FAH.

f. Classified pouch:

(1) A/GO/OPS/DPM administers the domestic handling portion of the classified pouch and mail function for the Department and prepares classified pouches for delivery abroad (see 12 FAM 100 for DS/C/DC responsibilities for administering the worldwide program for delivery of classified pouches via diplomatic couriers); and

(2) A/GO/OPS/DPM acts as liaison with the Diplomatic Courier and Defense Courier services to ensure that classified pouch dispatches coincide with scheduled courier services for delivery to Foreign Service posts.

g. Unclassified pouch:

(1) A/GO/OPS/DPM administers the domestic handling portion of the unclassified pouch and mail function for the Department, prepares unclassified pouches for delivery, and receives unclassified pouches from posts abroad;

(2) A/GO/OPS/DPM is responsible for the worldwide scheduling, dispatch, transportation, auditing, and tracing of unclassified diplomatic pouches;

(3) A/GO/OPS/DPM provides liaison with commercial carriers and coordinates tariffs and routing proposals for unclassified pouches. A/GO/OPS/DPM selects originating carriers for unclassified pouch dispatches and provides advice to posts on routing unclassified pouches to the Department; and

(4) A/GO/OPS/DPM provides HAZMAT and explosives screening for the unclassified pouch and select mail operations for Department principals and others under an interagency agreement.

h. Domestic mail and messenger system:

(1) A/GO/OPS/DPM manages the Department’s domestic official mail processing and distribution system, which sorts and delivers it to its final destination within the National Capital Region; and

(2) A/GO/OPS/DPM manages the Department’s domestic postage and official mail meter programs.

1 FAM 006.1-4(A)(5) Office of Humanitarian Assistance (A/GO/OPS/HA)

(CT:ORG-2; 10-22-2026)

a. A/GO/OPS/HA Program Support unit manages catalog programs (e.g., expedited logistics program, personal and bulk, consumables (CNS), GSA supplies from European sources, and representational items for diplomatic functions).

b. A/GO/OPS/HA Program Support unit manages the Healthcare Expedited Logistics Program that supports the Bureau of Medical Services (MED) with the procurement of medicines, durable and non-durable medical equipment, and expendable supplies.

c. A/GO/OPS/HA Program Support unit manages the DoDAAC (Department of Defense Activity Address Code) and FEDAAC (Federal Activity Address Code) program to support logistics, finance, and supply chain operations worldwide. This program ensures correct delivery and billing for materials and services across the interagency.

d. A/GO/OPS/HA Humanitarian Assistance unit coordinates humanitarian and disaster assistance logistics to support the F-family of bureaus to execute food and non-food item distribution. Partner with PRM to provide logistics support to the Disaster Assistance and Response Team including airlift for Urban Search and Rescue teams from across the United States for foreign deployment.

e. Humanitarian Assistance unit coordinates warehousing with A/GO/OPS/RLC on humanitarian and disaster assistance support for the F-family of bureaus.

f. A/GO/OPS/HA provides data and coordinates closely with the DAS of Global Operations’ team on the freight forward working capital fund planning, budgeting, and reporting in support of their budget and finance responsibilities.

g. A/GO/OPS/HA oversees the global Wiser Warehouse program that provides expertise to domestic bureaus and overseas posts on effective and efficient warehouse operations. Also serves as business owner for the warehouse management system that supports domestic and overseas warehousing operations for the Department. Closely coordinates with the DAS of Global Operations’ team, DT, GA, and other stakeholders as appropriate.

1 FAM 006.1-4(B) Managing Director for Post Support and Travel (A/GO/PST)

(CT:ORG-2; 10-22-2026)

a. The Managing Directorate for Post Support and Travel (A/GO/PST) is responsible for enabling Department and interagency employees, staff, and eligible family members to perform Permanent Change of Station (PCS) and travel overseas and domestically. A/GO/PST oversees programs that enable the Department and interagency to recruit and retain talent globally in support of the Administration’s priorities including federal allowances in foreign areas and overseas schools support to minor school-aged eligible family members. PST also oversees supply chain compliance programs including accountable property, fleet management, and critical environment risk management for the Department.

b. The A/GO/PST Managing Director serves as the focal point for the GSA for travel related issues and partners closely with the Comptroller General on government-wide travel solutions software. The managing director reviews Travel Exceptions Committee rulings as required and serves as the alternate chair for the Deputy Assistant Secretary for Global Operations.

c. A/GO/PST coordinates the PCS process for Department employees and eligible family members including issuance of Travel Message FOUR travel authorizations, oversight of the Post Assignment Travel account, the Department’s system of record for managing PCS travel, and tier one helpdesk support to employees and families on PCS-related issues. The Managing Director chairs the PCS Council, coordinating efforts across the Department on behalf of the Under Secretary for Management M and the M family of Assistant Secretaries.

d. A/GO/PST develops and coordinates policies, regulations, standards, and procedures for the administration of the U.S. government-wide per diem, allowances and differentials program to ensure equitable compensation for overseas service across a spectrum of challenging environments; recruitment and retention of the best qualified personnel for civilian service overseas; and appropriate support for temporary duty and permanent change of station travel. The Managing Director coordinates with the Under Secretary for M on updates to the DSSR.

e. The A/GO/PST Managing Director ensures alignment between post, the regional bureau executive offices, Overseas Schools, and other stakeholders to support posts, parents, and students.

f. The Managing Director chairs the Department’s Property Survey Board and Fleet Allocations Review Board.

g. A/GO/PST implements Section 846 of the National Defense Act for Fiscal Year 2013 and Section 7034 (o) of the Consolidated Appropriations Act, 2010. Provides vetting support for contracts, grants, and foreign assistance.

1 FAM 006.1-4(B)(1) Office of Personal Property (A/GO/PST/PP)

(CT:ORG-2; 10-22-2026)

a. The Office of Personal Property (A/GO/PST/PP) provides worldwide compliance policy guidance and training on personal property management operations. Serves as business owner for the Department’s system of record that serves the repository for tracking accountable personal property and other modules to include loanable property, expendables, excess property, final receipt processing, etc.

b. A/GO/PST/PP monitors worldwide compliance of accountable property policies and procedures to ensure accountability and auditability for the department.

c. A/GO/PST/PP provides disposal policies, procedures, and training to promote reutilization and ensure proper disposition of the Department’s excess personal property. Works with the Defense Logistics Agency and others on sustainable and cost-efficient disposal options worldwide. Develops policies and procedures to account for lost or destroyed property.

d. A/GO/PST/PP coordinates and maintains a service agreement to arrange for the disposition of personal property throughout the National Capital Region for the Department of State Headquarters in compliance with Federal mandates.

e. A/GO/PST/PP provides Department-wide training and customer support on topics related to personal property policies, procedures, and systems.

f. A/GO/PST/PP manages the Department’s Property Corrective Action Plan and conducts audits on personal property management to ensure compliance with Federal policies and procedures.

g. A/GO/PST/PP advises and assist program offices with developing management controls for the Department’s wide variety of program property utilized at posts.

h. In partnership with posts, regional bureau executive offices, and the ICASS Service Center, A/GO/PST/PP coordinates the furniture and appliance pool modernization policy. Develops solutions to reduce costs and simplify programs that enable Department and interagency employees and their families to reside overseas in appropriately furnished housing.

i. A/GO/PST/PP is responsible for developing the Department’s compliance policy for statutory and GSA regulations governing the Department’s motor vehicle fleets. A/GO/PST/PP conducts audits, analysis, and studies to confirm compliance and identify opportunities for efficiencies across the Department’s global fleet:

(1) A/GO/PST/PP represents the Department at internal and external fora on issues pertaining to fleet policy and management. This includes serving as the Department’s representative on interagency committees, such as the GSA FedForum;

(2) A/GO/PST/PP formulates the Department’s fleet management policies. Serves as the primary point of contact for all fleet-related inquiries from non-Department entities regarding overseas fleet issues (e.g., OMB, GSA, DOE, EPA, etc.);

(3) A/GO/PST/PP provides expert advice, analytic support, and technical guidance on official motor vehicle and fleet operations to post management and fleet managers at overseas locations. This includes maintenance, vehicle utilization, fuel programs, titling/licensing/registration/inspection inquiries and issue resolution, vehicle policy review and training and safety initiatives for the domestic and overseas fleet;

(4) A/GO/PST/PP coordinates closely in support of DS armored vehicle statutory authorities as well as Chief of Mission and Secretary of State security responsibilities. A/GO/PST/PP ensures special safety and maintenance requirements and schedule, and fleet reporting reflects their unique metrics and countermeasure requirements;

(5) A/GO/PST/PP audits the acquisition, leasing, use, inventory accountability, and disposition of motor vehicles, including overseas local purchases and leases, and purchases and leases through GSAFleet.Gov;

(6) A/GO/PST/PP partners with Safety, Health, and Environmental Management overseas regarding accident investigations involving Department official vehicles. Provides pertinent documentation and making recommendations to L in connection with resultant tort claims;

(7) A/GO/PST/PP serves as the business owner for the Department’s vehicle FMIS; and

(8) A/GO/PST/PP develops training and training materials for Department fleet management personnel overseas.

1 FAM 006.1-4(B)(2) Office of Critical Environment and Risk Management (A/GO/PST/CERM)

(CT:ORG-2; 10-22-2026)

a. The Office Critical Environment and Risk Management (A/GO/PST/CERM) is responsible for managing and providing strategic direction and operational support related to contractor risk analysis and contractor risk mitigation in overseas contingency operation areas and in designated critical environments. A/GO/PST/CERM also conducts counterterrorism namecheck vetting, a fee for service activity.

b. A/GO/PST/CERM gathers information and develops comprehensive risk assessments and risk mitigation plans as required by Section 846 of the National Defense Authorization Act for Fiscal Year 2013, Section 7034 (o) of the Consolidated Appropriations Act, 2010 and serves as the Department’s coordination cell for Department of Defense actions related to Sec. 841 (Prohibition on Providing Funds to the Enemy) of the National Defense Authorization Act for Fiscal Year 2015.

c. A/GO/PST/CERM is responsible for developing the Department’s Critical Environments List.

d. A/GO/PST/CERM provides support to Department 2 FAM 400 activities regarding the opening, closing, or changing the status of a foreign post.

e. A/GO/PST/CERM gathers PII about key individuals employed by organizations or individual beneficiaries seeking U.S. government funding, and vets that information against relevant databases for ties to terrorists or their supporters, in accordance with Section 7034 (o) of the Consolidated Appropriations Act, 2010 and policy.

f. A/GO/PST/CERM serves as the Department’s coordination cell for Department of Defense actions related to Sec. 841 (Prohibition on Providing Funds to the Enemy) of the National Defense Authorization Act for Fiscal Year 2015 and activities related to vendor threat mitigation.

g. A/GO/PST/CERM coordinates with regional and functional bureaus as well as the interagency to mitigate contractor risk in overseas contingency operations areas and in designated critical environments and to perform CT namecheck vetting.

h. Serves as the Department's representative to the interagency vendor vetting program, coordinating on behalf of both GA and A/GO.

1 FAM 006.1-4(B)(3) Office of Travel Management and Policy (A/GO/PST/TMP)

(CT:ORG-2; 10-22-2026)

a. The Office of Travel Management and Policy (A/GO/PST/TMP) drafts, reviews, and administers travel programs for the Department. Provides overall direction and assistance on the Department’s travel practices and policies, and is the primary point-of-contact with industry and other U.S. Government agencies on travel for the Department of State.

b. A/GO/PST/TMP provides policy coordination and information for all travel management centers and posts under the Go.gov travel management center program.

c. A/GO/PST/TMP has contracting officer representative responsibilities over the domestic Travel Management Center at the Department's headquarters in Washington.

d. A/GO/PST/TMP serves as subject matter expert for the Department’s Senior Travel representative on the General Services Administration’s Senior Travel Official Council.

e. A/GO/PST/TMP serves as the Executive Secretary for the Committee on Exceptions to Foreign Service Transportation and Travel Regulations which reviews, evaluates, and adjudicates individual requests for relief from strict application of existing regulations. When the appeal comes from a member of the Senior Executive Service, Senior Foreign Service, or Political Appointee, the Deputy Assistant Secretary will chair the review.

f. A/GO/PST/TMP supports the CMS Taskforce and crisis logistics operations cell by tracking notice to airmen, airport and airspace operations, industry flight availability, industry uplifting opportunities, and coordinates directly with the commercial aviation industry as needed to support departures, evacuations, security reinforcements, special security events, humanitarian and disaster assistance missions, and other routine, steady-state, and crisis operations as directed. Advises senior Department officials on travel operational support for international crisis management.

g. A/GO/PST/TMP provides subject matter expertise for the Department and all Chief of Mission personnel on pet travel and pet shipments. This includes close coordination with the Center for Disease Control and Prevention, USDA's Animal and Plant Health Inspection Service, and U.S. Customs and Border Protection.

1 FAM 006.1-4(B)(4) Office of Permanent Change of Station (A/GO/PST/PCS)

(CT:ORG-2; 10-22-2026)

a. The Office of Permanent Change of Station (A/GO/PST/PCS) is responsible for implementing and continuously improving the customer experience related to the PCS process through efficient and effective systems, communication, and processes. This includes supporting Department employees, interagency employees, and their eligible family members;

b. A/GO/PST/PCS Analysts review Travel Messages (TMTWO Proposed Itineraries) for accuracy and eligibility, and issue corresponding TMFOUR Travel Authorizations). The A/GO/PST/PCS Analysts coordinate with employees and Eligible Family Members, CGFS, Career Development and Assignments, and deconflicts policy with the appropriate program office including allowances, travel, transportation, and others;

c. A/GO/PST/PCS serves as the business owner for the PCS Portal and coordinates with DT and stakeholders across the Department and interagency on system requirements, customer experience, and operational effectiveness. Ensure the portal effectively and efficiently enables the Department to move interagency talent and their eligible family members between posts of assignment domestically and worldwide;

d. The A/GO/PST/PCS Office Director serves as the executive secretary for the PCS Council; and

e. A/GO/PST/PCS manages the PCS Lodging program, ensuring a sustainable and cost-effective program to support employees and their eligible family members during initial training or language training enroute to their post of assignment.

1 FAM 006.1-4(B)(5) Office of Allowances (A/GO/PST/ALS)

(CT:ORG-2; 10-22-2026)

a. The Office of Allowances (A/GO/PST/ALS) is responsible for ensuring the government-wide program meets Congress’s stated purpose for allowances:

(1) Provide a means for more effectively compensating Government employees for the extra costs and hardships incident to their assignments overseas;

(2) Provide for the uniform treatment of Government employees stationed overseas to the extent justified by relative conditions of employment;

(3) Establish the basis for the more efficient and equitable administration of the laws compensating Government employees for the extra costs and hardships incident to their assignments overseas; and

(4) Facilitate for the Government the recruitment and retention of the best qualified personnel for civilian service overseas.

b. A/GO/PST/ALS promulgates regulations, standards, and procedures that govern allowances and benefits program for all U.S. government civilians serving at foreign locations. Operating under the DSSR, the Office provides regulatory oversight and ensures consistent application across all federal agencies.

c. A/GO/PST/ALS establishes foreign allowances through authoritative analysis of cost of living, housing expenses, and service conditions at foreign locations. The Office calculates hardship differentials, danger pay, living quarters allowances, education allowances, education travel, temporary quarters, emergency quarters, representation and official residence expenses, foreign and home service transfer, consumables, and cost-of-living adjustments to ensure appropriate compensation for U.S. Government civilian employees assigned to foreign locations.

d. A/GO/PST/ALS establishes maximum per diem rates for U.S. Government civilian and uniformed services travelers in foreign areas.

e. A/GO/PST/ALS prepares documentation for the Assistant Secretary for A who exercises the Secretary's authority to:

(1) Authorize special allowances under DSSR 013; and

(2) Designate principal representatives of the United States for all U.S. Government agencies for eligibility for payment of official residence expenses.

f. A/GO/PST/ALS determines which posts are eligible for the consumables shipment allowance.

g. A/GO/PST/ALS reviews the Post Hardship Differential Questionnaire, and other factors to determine rest and recuperation (R&R) designation eligibility and chairs the Special R&R review board.

1 FAM 006.1-4(B)(6) Office of Overseas Schools (A/GO/PST/OS)

(CT:ORG-2; 10-22-2026)

a. The Office of Overseas Schools (A/GO/PST/OS) assists post management to recruit and retain talent from across the Department and interagency by assessing schools in foreign countries to identify those that provide high-quality educational programs, as U.S. public schools provide for free, to children of U.S. citizens under Chief of Mission authority at post.

b. A/GO/PST/OS assesses the adequacy of existing educational facilities to meet the needs of children of the United States government employees stationed outside the United States carrying out Government activities in accordance with 22 USC 2701. Provides input to A/GO/PST/ALS on educational allowances provisions of the Standardized Regulations (DSSR). Assessments include special needs education, school governance, and child safety/welfare. A/GO/PST/OS establishes policies, develops programs, conducts planning, and guides post management to support primary and secondary education opportunities for minor eligible family members.

c. In accordance with Foreign Assistance Act of 1961, A/GO/PST/OS manages the Overseas Schools Assistance Program that includes grants of funds for assisted schools. This includes annual training and briefings for international school leadership on Department programs, Administration priorities, child protection and welfare, school governance, and special education. Conducts education assessments for both assisted and non-assisted schools at post. Consults with post and the regional bureau executive office to align A/GO/PST/OS engagement with post requirements to recruit and retain talent. Consults with other United States Government agencies regarding overseas schools assessments and activities.

d. A/GO/PST/OS coordinates training for the Chief of Mission, DCM, Management Counselor, Community Liaison Officer, and the Chief of Mission’s representative to the assisted school’s board, as well as others at post involved in school issues.

e. A/GO/PST/OS provides parents and students information, assessments, and consultations regarding bidding and post / school selection. Maintains a public website to communicate school information, assessments, and provide resources to Department and interagency employees and their families. At parent’s request and in coordination with post, engaging both assisted and non-assisted schools to address special education program needs, other education related concerns, etc. Provide parents and post with advice on addressing student conduct and education performance as requested. Coordinate with MED as required for student health related advocacy. Coordinate with DS on child safety issues. Provide consultative services to post’s family advocacy team as requested on child safety issues as requested by the DCM or chair of the family advocacy team.

f. A/GO/PST/OS administers awards to Department-assisted schools that OBO and DS approve under the Department's Overseas Schools Security Grants Program.

g. A/GO/PST/OS director serves as the executive secretary for the Overseas Schools Policy Committee that Assistant Secretary A chairs.

h. A/GO/PST/OS assesses and maintains virtual schooling and homeschooling resources, boarding school resources, and other alternative education opportunities for Department and interagency families under Chief of Mission authority. Provides support and consultations for families exploring these options.

i. A/GO/PST/OS maintains relationships and dialog with industry associations, heads of school, and school leadership globally to support these programs. Stays abreast of changes in law, regulation, policies, standards, research, and best practices in primary and secondary education.

j. A/GO/PST/OS develops plans, resources, advice, and materials for parents during a post departure with children to minimize disruption of their education.

UNCLASSIFIED (U)